Reviews (7,098)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Super quick to respond and answered my questions perfectly.
So glad to hear that! We appreciate your review.
They are always very helpful if there's an issue. I was previously helped by Wendyle who was fast and assisted me without hesitation. Thank you!
Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.
Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Thank you Mitch for quickly relocating the position of the stars widget on our product pages. Much appreciated!
Thank you for sharing your experience! We're glad to have promptly excluded the specified order numbers from receiving review requests. If there's anything else we can assist you with, please feel free to reach out again.
Easy to use app and customer service is very responsive, they solve the problems and doubts within minutes.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Ruzsel was great he handled my issue quickly and made sure everything I needed was done great customer service
Thank you for your kind words! We're delighted to hear that Ruzsel provided you with excellent customer service and resolved your issue promptly.
was not able to fix the errors after following instructions. contacted them twice to resolve the issue. automated response said they would reply within 24 hours. Never did! Uninstalling the app right now. This is my 1st negative review for an app.
Thank you for your valuable feedback.
We're sorry to learn that you're experiencing these difficulties. Our support team has contacted you in order to fix the issue you experienced,
please do not hesitate to respond so that we can better understand the issue and provide assistance.
I've been using the Yopto app for my Shopify store for 2 years now, and it's been a great addition. The functionality of the rating app is top-notch and has really helped with customer engagement.
A special shoutout to Ruzsel J and Daniel from the customer support team. They helped me super quickly and were incredibly efficient in resolving my issues. Their support made the setup process smooth and stress-free. Their assistance was much appreciated. Highly recommend!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
John G is the best! Highly recommend the app and customer service. Quick to respond and eager to help. All my issues were resolved.
Thanks for your feedback, we really appreciate it.
Let me start off saying this: IF you're looking for an easy to use review system - look no further. Yotpo is it. Done. End of Review. Now go about your business...or read my essay below...
1. Yotpo installation is supremely easy. Can you read? You can set it up!
2. Yotpo is feature rich and they keep adding more features every week/month.
3. Yotpo is useful. I like having reviews from clients. They seem to be honest and heartfelt because it's being posted to a 3rd party (Yotpo) instead of directly to me in some way.
4. Yotpo is SOCIAL! It posts for me on our Facebook page and Twitter feed. SWEET. no. FREAKIN' SWEET!
5. Yotpo does all the work for me. Emailing clients. Reminding them to post a review for their purchase.
6. Yotpo upgrades! I know I said it before but I will mention it again. The Yotpo team does NOT rest on their laurels. New features have been released on the regular and when something isn't working right - a quick email to their support staff and VOILA! POOF! They fix the bloody issue!
7. Yotpo is customizable. When I first started with Yotpo there were some limitations as far as color scheme was concerned. But I sent them an email and they work their magic. BOOM! Suddenly I can colorize my buttons and customize the appearance to match my website. BRAVO!
8. If you read this far please stop now. Go install Yotpo. Thank me later. In fact just thank the Yotpo crew - LONG LIVE THE YOTPO!