Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable widgets, powerful analytics, and efficient customer support. Unique features like in-email reviews, live chat support, and the ability to push reviews to social platforms are well-received. The app is scalable with different price points and retains reviews when migrating from other platforms or themes.

January 9, 2024

Rhenant was fast, thanks.

Hevoluta
Italy
1 day using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

October 13, 2023

Dear John G,

I want to express my gratitude for your invaluable assistance with installing the review widget on my Shopify platform. Your expertise and support were instrumental in making the process seamless and efficient. I am highly impressed with the quality of your service and the professionalism you demonstrated throughout our collaboration.

Thank you once again for your outstanding help. I look forward to working with you in the future.

Best regards,
Nikolaos

NSO Gear
Cyprus
About 2 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

November 29, 2023

John G helped me with 2 stores at the same time, awesome job! Was a lot of work and he did it all perfect thank you so much John G!

Esjoy
Spain
About 3 hours using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 5, 2023

Joan Z, I am very satisfied with your work and service. You have helped me solve the problem very well. Thank you, Have a wonderful day

Originalsourcing.com
United States
12 days using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

October 16, 2023

working our way through learning another app for our store. Warly S was a great customer service representative.

Haptic Lab
United States
4 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

Edited December 9, 2023

Great customer support! Went above and beyond to help me setting up the app. Great features too, highly recommend it. Ruszel John Nabong was outstanding and went on a quick video chat with me on a Sunday afteroon! Great customers service, thanks guys!

Arctic Sammy
New Zealand
About 2 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

January 14, 2024

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Sqweegee
United States
About 18 hours using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 31, 2024

Top!

Decoded Bags
Netherlands
Over 3 years using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

October 10, 2023

I had difficulty with initial setup and the help was instant! Excited to see how this can improve on my existing review platform

Kippins
Australia
3 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

October 16, 2023

John G. was very kind to help me with my product reviews! It didn't take much time.

Landice Online Store
United States
5 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.