Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited May 9, 2023

We love this app, very easy to use and with many features. The notifications are very useful and keep me on track. The customer service Rhenant is also excellent and always there to help if I have any questions.

SOWELL JEWELRY
United States
About 8 years using the app
May 29, 2013

The app is AMAZING!!!!!! This is a 'must have' for any online store!!

Natural Girls Rock®
United States
About 8 years using the app
June 17, 2013

Brilliant experience so far, just installed a few days but already really happy with it! looking forward to really getting to use it!

Ruby Rouge Boutique
Ireland
About 8 years using the app
July 9, 2024

Doner P. Was super helpful! Appreciate the guidance

Underground Nutrition Store
United States
Almost 4 years using the app
Yotpo replied August 19, 2024

Thanks a lot! We're happy to hear you got the help you need!

May 15, 2013

Brilliant app. Super easy to install and customise. Perfect for getting feedback from your customers. I think the discount code incentive is perfect for encouraging them to leave reviews too. It is also great for customers looking to find independent verified reviews. The most amazing thing is...ITS FREE!!! You can't go wrong.

Digislider
United Kingdom
Almost 8 years using the app
January 27, 2014

Such a fantastic and elegant app. I tried to hack together my own Shopify page just to hold the reviews that were pouring in, and they had the code sitting for me all ready to go. I didn't even think to look first because I'm not used to companies thinking about my needs so much. Was very impressed. The reviews I am getting and posting have very, very noticeably increased Superfight's game sales. I am very pleased with Yotpo. Which I have been calling Yotopo in my head, then just realized I was wrong when I had to spell it just now. Too late, Yotopo, the seed is planted too deep now. Thanks for such a great app!

Superfight!
United States
Almost 8 years using the app
August 11, 2024

Rovi C is a total rockstar! He helped me so much and was very patient with me. I was having a lot of trouble uploading my reviews from Shopify and he really helped me through the process. Thank you so much!

PUPIBOO
United States
18 days using the app
Yotpo replied August 19, 2024

It’s awesome to hear Rovi was so patient and helpful with uploading your reviews. Thank you for the great review!

May 30, 2014

Fab app. Wish I had installed it sooner. Easy to use with great support. Adds an element of trust to webstore for new customers. Very pleased.

Villancher Fashion Jewellery Boutique
United Kingdom
Over 7 years using the app
June 2, 2013

Great app! Very easy to install and it looks great! I haven't received any reviews yet but hopefully I will soon!

Collette's Closet
United States
Over 7 years using the app
January 7, 2015

This is our preferred on site third-party review app. Thanks Yotpo. Great app!

Washington T Shirts
United States
Over 7 years using the app