Reviews (7,091)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Great customer service and easy to use! Ruzsel J really helped me out a lot.
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Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.
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Super quick to respond and answered my questions perfectly.
So glad to hear that! We appreciate your review.
So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V
went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!
Thanks for your feedback, we really appreciate it.
Ruzsel j helped me out and was able to do so many custom things I asked him without fail. Very quality customer service.
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Wonderful app and great customer service! Jeorge Kenneth V helped walk me through an issue with my Yotpo on the homepage of my website. Couldn't recommend this app enough !
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great App - Helps give my customers reassurance on their purchases and brand trust.
Also customer support is great, thanks so much!
Thank you for sharing your thoughts with us!