Yotpo Product Reviews & UGC , 6,840 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!
We appreciate your feedback, thank you!
Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.
We appreciate your feedback, thank you!
Had some issues with my installation and connected to their online chat. Was connected to Ruzsel J who was fast and efficient in fixing the issue. Great customer service. Highly recommend!
Thanks for your feedback, we really appreciate it.
Great customer service from Daniel!!
Thank you for writing a review — we value your feedback.
John G has been really helpful and knowledgeable about the solution~ highly recommended!
Thank you for writing a review — we value your feedback.
Thank you for your hlep, Joian Z
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Thank you Ruzsel for your help and appreciate your call to explain me everything in detail.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Reviews show up which is the only reason this product gets more than 1 star. My challenge with Yotpo is it's incredibly buggy and you have to constantly work with support. The support team themselves are very kind and work to solve the issue but for how expensive Yotpo is I really don't think it should be as buggy as it is.
We're sorry to hear that you're experiencing issues with our Reviews product. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
excellent. probably helped me with half a dozen issues and all resolved. thank you!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Angelo S was super patient and very helpful. He is one of the best customer service reps I have encountered and helped me solve a few problems
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!