Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

November 28, 2023

Excellent app and excellent customer support. We've been using Yotpo for probably 8 years and highly recommend. Shoutout to John G who patiently answered every question I had about integrating with our new website today.

Blowfish for Hangovers
United States
Over 7 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

May 2, 2024

I had a hard time trying integrate my reviews, but thanks to your great customer service by Ruzsel John, I got it done. Thank you.

Trades of Brit
United States
About 12 hours using the app
January 5, 2024

Rhenant was excellent at quickly solving our issue! Thanks!

Magna Lens
United States
3 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

November 30, 2023

Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!

Cafuné Boutique
Canada
About 4 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

December 17, 2023

I’ve been testing the free plan and ran into an issue. Jorge (online chat) was quick to respond and solved my problem right away. I love the aesthetic on my website and look forward to using other Yotpo products.

QNDSWIM
Canada
24 days using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 13, 2024

excelente soporte quería importar mis reseñas de mi sitio anterior y me ayudaron. Responden rápido y muy buena app para reseñas. Tengo muchos años usándola. La recomiendo.

Bota el tio
Mexico
4 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 6, 2024

I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.

MCREY MOTOCROSS CO.
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

February 7, 2024

Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.

myskinbcn
Spain
About 23 hours using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 8, 2024

Exceptional Customer Service Experience with Arven .
I'm thoroughly impressed and grateful for such outstanding service.

Decoranddecor
United Kingdom
6 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

December 17, 2023

Great support, very fast problem solving recommend them over TP all day - Shoutout to Ruszel John Customer Service Specialist.

colombiancoffeeus
United States
4 months using the app
Yotpo replied December 20, 2023

Thanks for your feedback, we really appreciate it.