Yotpo Product Reviews & UGC

Rhem was an amazing help with my support question. They helped solve my issue quickly and got everything situated for me same-day. Very happy with their support!

Yotpo is easy to use and has lots of features, even on the free plan. We've never had any issues with the app's performance. We particularly like how customizable and branded we can make the review request emails. We also appreciate the different tiers of paid plans so that as our order volume grew, we could upgrade to plans that fit our needs and budget, and downgrade as needed. And, 10/10 for customer service. We made a mistake when upgrading to a higher plan and asked if we could get a refund. We thought it was a long shot, but they did refund us, AND during the process were really great about sending updates to let us know they were still working on our ticket.

Very good support! So far so good. Thank you!!! They were prompt, great followup and i'm happy so far. Update: 2nd review, Today my website had an issue with reviews not showing. After wasting a few hrs, I reached out to Yopto and Doner P helped me resolve this issue so swiftly. He did a great job and i have to give kudos to him on how much he knows about resolving issues on this platform. Thanks so much. It's resources like this that keeps us shopify owners using this app!

I have been using YOTPO Free Plan for a couple of years now. Easy to set up and administrate. I had to raise a ticket recently and was very happy with the service provided by Arven.

We installed the Yotpo application as it has proved invaluable on a friends website, word of mouth.

We had a small glitch and Joian Z sorted it out for us in no time!

We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews.
I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James

I needed help coding the product reviews and they helped me install it in no time! Great customer service!

Customer support is great. Easy to integrate to our shop. Have used this on other shops and have always had good success.

Today Ethelbert Santos was an absolutely star by guiding me of how to resend a review request to a customer that has rated us wrongly and wanted to amend her review.

Again,other super guidance from Ian Christian C. Very helpfull. I just wish that all helplines were like Yotpo's one. Amazing.

Just had the best experience with Arman. Absolute hero - sorted my issues speedy as. Defo recommend Yotpo