Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

August 3, 2022

Good app, customizable widgets & emails, great support, works with Shopify 2.0. I would recommend this app.

TFC&H Co.
United States
Over 2 years using the app
Edited August 20, 2021

We really love using and having Yotpo integrated on our site. It's hands down the best review app out there. The support is incredible as well. Sheen and Eunice are incredible. We're so appreciative!

b.WR
United States
Over 2 years using the app
November 18, 2022

Very satisfied with Simous Francis support, the issue I was having was resolve fast and successfully!

Skin Reign
United States
Over 2 years using the app
May 5, 2016

Great App & Service, Recommended

Mosaic Jewellery
Canada
Over 2 years using the app
April 5, 2022

I reached out to support and was luckily connected with Allen. He was extremely knowledgeable and helpful. Thanks Yotpo!

Vonetta Cosmetics
United States
Over 2 years using the app
August 28, 2019

We just installed the app and have been blown away by the exceptional support provided. Barely had the app running for a week and already engagement is better than the previous app we had installed. Very impressed! Thanks to Paulo and the rest of the team at Yotpo.

American Car Craft
United States
Over 2 years using the app
Yotpo replied September 18, 2019

Thank you for the great review, American Car Craft!

February 19, 2016

Have been using these guys for over a year now, they are the real deal - you won't regret. Thanks Yotpo for your amazing service! Five stars :-)

Julie Rose Party Co
United Kingdom
Over 2 years using the app
February 22, 2023

Very quick and sufficient service from Rhenant. Solve my issue and helped me go through the whole process so i understand everything

Alpha Omega Imports
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

May 19, 2020

Great app and great customer service too. I recently updated my website and lost all my reviews and they had them back on there in no time.

Know & Love
United Kingdom
Over 2 years using the app
May 19, 2015

Yotpo is fantastic. We love getting all the feedback from our customers and really seeing how they feel about our product! We would totally and completely recommend this to any small company!!

Hedley & Bennett // Proudly Made in America
United States
Over 2 years using the app