Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

May 14, 2020

The customer service is so good and helps solve my problem very soon. I found this app was so perfect, keep it useful to everyone. Enlarge your conversion.

xdrvparts
China
Almost 3 years using the app
Edited June 21, 2022

Have been helped by both Ronel and Lemuel lately and both were a great help with answering questions we had on Chat. The Yotpo Reviews App has proven to be perfect for our store needs!

1 Wave Designs
Canada
Almost 3 years using the app
March 29, 2023

Great product and outstanding service, thanks to Ronel R for the troubleshooting and the quick and responsive implementation with Yotpo onto my new Shopify Theme.

Tommy Lighters
Australia
Almost 3 years using the app
October 5, 2021

I struggled to setup the app and with a great help from Jeorge I managed to have review section on my product page. Thanks

PHSAR SAHAKUM ONLINE (PHSAR99.COM)
United States
Almost 3 years using the app
July 27, 2020

Very useful app and very helpful helpdesk, they reply immediately and they are very nice and helpful, they resolved my problem.

myKotty LLC
United States
Almost 3 years using the app
August 17, 2023

John B was helpful when we needed to downgrade our account. Only reason for this change is because our store is closing. I was able to easily dowload the file of all reviews prior to doing so.

Wagtopia
United States
Almost 3 years using the app
Edited March 3, 2016

Nice work. I love this app. It sends Automated emails for review and same you can share with Social Media as well. It's worth and advisable to install this app. You can view this app at www.fashionsbyindia.com

Fashionsbyindia
United States
Almost 3 years using the app
Edited February 7, 2024

I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.

Oil On My Hands
United States
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

September 8, 2022

I needed help installing reviews on my websites home page. I used the chat on the app and the response time was super quick. Lemuel helped by adding it to my home page for me but he also helped me understand how to do it myself in the future. He was super Nice.

Evalyn Rose
United States
Almost 3 years using the app
January 19, 2021

I use this app to collect reviews for my e-commerce website. It's great advantage that this app can be used for free without limitation of period.
But in terms of arrangement, it has some problems. For example, the review writing form can't be arranged. And it's not so easy to add review and stars to your website. You have to arrange code thought the instructions are not perfect.
But you don't need to worry about that. The support teams of YOTPO will support you as same as they resolve my problems in a few days. If you won't feel bother to ask them to fix problems, this app will help your website.
Thank you support team.

Manda Koso SG
Singapore
Almost 3 years using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review. We are constantly working on improving our products and your feedback is very important to us. We are glad to hear our support team was able to help you with your issues and that you are up and running!