Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

January 4, 2015

Loving this app so far. Will definitely consider upgrading when we can . Easy install and we started getting great reviews straight away. Thanks Yotpo from all the team at Pethaus.

PetHaus
Australia
Over 2 years using the app
April 29, 2021

Junalou went above and beyond to help our site add in the YOTPO review carousel. She explained everything in detail and was very customer focused. Thank you for having Junalou on your team!

Harper & Teal
United States
Over 2 years using the app
May 27, 2013

I LOVE Yotpo. It's so easy to use and really drives sales. Thank you for such a great app!

The Afropolitan Shop
United States
Over 2 years using the app
May 5, 2022

Wonderful customer service experience. Helped quickly and easily and answered all of my questions in a way that I could understand how to make required changes

Plant Juice Oils
United States
Over 2 years using the app
August 17, 2022

Really helpful implementing widgets when I needed help - Nick was quick and efficient. Pleased with the support I received A****

RUNESILK
United Kingdom
Over 2 years using the app
August 3, 2022

Good app, customizable widgets & emails, great support, works with Shopify 2.0. I would recommend this app.

TFC&H Co.
United States
Over 2 years using the app
November 18, 2022

Very satisfied with Simous Francis support, the issue I was having was resolve fast and successfully!

Skin Reign
United States
Over 2 years using the app
Edited August 20, 2021

We really love using and having Yotpo integrated on our site. It's hands down the best review app out there. The support is incredible as well. Sheen and Eunice are incredible. We're so appreciative!

b.WR
United States
Over 2 years using the app
May 5, 2016

Great App & Service, Recommended

Mosaic Jewellery
Canada
Over 2 years using the app
April 5, 2022

I reached out to support and was luckily connected with Allen. He was extremely knowledgeable and helpful. Thanks Yotpo!

Vonetta Cosmetics
United States
Over 2 years using the app