Yotpo Product Reviews & UGC , 6,819 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration, user-friendly interface, and powerful analytics. They appreciate the automated review requests, customizable widgets, and social proof feature, which reportedly enhance customer confidence and conversions. The app's customer support is often praised for its promptness and helpfulness. Merchants also note the efficient live chat feature and easy installation process. The in-email review feature has led to an increase in reviews for some merchants.
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Anne from Customer Support is an absolute superstar. She was able to help with my query of grouping reviews for product bundles with extreme efficiency and professionalism. Unprecedented CS, for a great Shopify app. Thank you once again Anne!
Thank you for leaving a review. We're pretty huge fans of our customer service team as well, and we'll definitely pass on your kind words to Anne.
This app is really helpful! I appreciate the chat which solved my problem in minutes. James was quick, helpful and I highly recommend this app.
I love the whole SMSBump and Yotpo team. Very helpful! Speedy reply and hella reliable. I'm glad that I came across this company
I love that it sends emails to my customers to follow up on the products and ask for a review. Most of the time even if the customer love your product, they wouldn't remember to leave a review if they weren't prompted or reminded. I also had problems having the reviews published initially but the customer service was very prompt and helpful!
Jeorge Kenneth V was of great assistance and very patient and resolved issue that I was having with set up. All Reps that I've encountered are very knowledgeable.. Thank you !
I originally installed Shopify Reviews and then later added Yotpo. I was trying to combine reviews so I could turn off the Shopify app. Rayne from support was one of the top 3 support people I have ever had the pleasure of dealing with. Absolutely top notch support. Didn't waste any time and got everything working perfectly in minutes including helping me replace the Star Rating widgets to display in my store.
Yotpo has been great. Zero problems at all; we're going to upgrade our plan, as well, given that they seem to offer a lot of useful stuff.
Really good customer service from this app. I had a problem with something and tried to chat with an agent and it was quick. The agent knows what he is doing and very helpful. Kenneth John M, thanks for helping. I appreciate it. Edit: Customer service has helped me again. Thanks to Happy Sheen for helping. Very accommodating and helped me the entire time. Great agent. Cheers.
The best customer service around! Gimbert was professional and did all of the customizations that I needed to have my website working perfectly Thank you!
Customer support is amazing! Edilyn is tech support is amazing and was able to answer all my questions and provide solutions. I worked with Noemi in customer support and she helped me optimize my platform. I am extremely happy with this platform and will be upgrading to use more services offered by Yotpo.