Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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This is a very good app with excellent customer support. They helped me on the support chat instantly. Thank you
Orly was fantastic and fixed my problem right away. I was very impressed! Great customer support and quick resolution. Orly knew exactly what to do.
I'm writing this review to thank Junalou for the support I received today via chat. I asked Junalou a bunch of questions and Junalou stayed with me for over half an hour and patiently answered them all. Highly recommend based on the customer support alone.
Thank you for your review. We're thrilled to hear you had such a positive experience with our customer service! Please feel free to reach out any time if you have any further questions.
The nicest thing about yotpo is they send the message to your customer automatically asking for review. It is easy to use and make kucicat.com customer remember to leave a review for the products they buy. It is really helpful.
Great customer support and so easy to use. Eduardo R was able to assist us with our queries within minutes. It's seriously one of the best review apps for e-commerce stores.
1 1/2+ year user. Reviews just magically appear in your inbox. I accidently deleted my reviews. Grace from Yotpo responded with an easy fix. Then checked to make sure everything went OK.
Great "set it & forget it" app AND great customer service!
Thanks for the great review, Celtic Jewelscapes! We love getting feedback from customers that have been with us for a long time, and it's awesome to hear that we are meeting the mark!
Like many persons I had an issue with adding the review star and widget to my website. Don't worry it's not difficult to do.
With the help of Ruzsel J.N, I was able to knock them out in good time (adding the review stars to my product and collection pages as well as the review widgets). He was friendly, helpful and polite.
The app is user friendly with helpful articles that makes things better and the team is responsive and willing to help.
I would recommend that they create a way for us to send direct links where shoppers can submit their reviews, because I don't get to capture some emails at pop-up shops. Let me know if your thoughts.
Thank you for writing a review — we value your feedback.
Thanks to Radly, who helped me out with a few questions regarding our account. For us YOTPO is the best solution for collecting reviews, because of the many possibilities to get in touch with your customers. Highly recommended
This app is really helpful! I appreciate the chat which solved my problem in minutes. James was quick, helpful and I highly recommend this app.
I love the whole SMSBump and Yotpo team. Very helpful! Speedy reply and hella reliable. I'm glad that I came across this company