Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

June 14, 2013

A great app for any eCommerce site, boosts site's credibility and works pretty much seamless.
highly recommended.

thanks guys!

TeraStones - Each is unique, all pieces of the Holy Land
Israel
Almost 2 years using the app
June 1, 2021

James Yotpo, helped me a lot with my issues, very supportive and patient. Thank you! The app works great!

Cocina Vegan Fácil
Mexico
Almost 2 years using the app
August 28, 2020

OMG! Love love this app! Leizel was sooo helpful ! I would definitely refer this app to others! Thanks so much!

Diamant Noir Boutique
United States
Almost 2 years using the app
Edited October 4, 2021

This is a great app, I love to see reviews come in. My customers get an email asking for reviews. Customer service is great at helping with installation issues.

Thumbprint Soap
United States
Almost 2 years using the app
Edited May 24, 2021

Yotpo is the top reviews app for a reason, it works well, does what it says it will do, and provides a lot of functionality for us. We tried a few and settled on Yotpo. Support is fast and excellent - thanks Ronel! :) As we grow we'll continue to use it and explore more features.

Telescopes Canada
Canada
Almost 2 years using the app
September 27, 2021

Jo was super super helpful with a recent hiccup on a review that had been saved incorrectly. Helped get my issue resolved in short order - thanks again!

AMI COLÉ
United States
Almost 2 years using the app
November 17, 2021

Yotpo has been great for my store and brand and super easy to configure and implement. The times I have run into technical issues their support team has been responsive and quick to resolve the problem

Chilau Foods
United States
Almost 2 years using the app
Edited May 19, 2023

james assisted me with my yotpo reviews and I am so pleased at his work! I give him 5 stars across the board! Thank you for great customer service! He was AMAZING and I look forward to his help in the future!

Pink Lipps Cosmetics
United States
Almost 2 years using the app
June 2, 2013

Absolutely FAB... had a hiccup or two at the beginning, I'm not all that computer literate, but Dave was amazing, the response was so quick and it was sorted in a couple of hours. will definitely recommend

sugar and spice crafts
United Kingdom
Almost 2 years using the app
July 6, 2022

Started one week ago using Yotpo - it was easy to do the connection with our shopify shop. Works great and in case of problems the chat with the support works fast and helpful. Thanks a lot, Oliver

C. Strauch Mode
Austria
Almost 2 years using the app