Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

July 14, 2023

He answered my questions quickly and easily. It provided the solution to at least 3 of my problems. He answered my questions quickly and easily. It provided the solution to at least 3 of my problems.

LUNA MICROCARE®
United Kingdom
Over 1 year using the app
January 19, 2018

A must for every store, social proof is so important and I also tells you what is working and not working in your entire business

Sullenclothing
United States
Over 1 year using the app
June 23, 2021

Fantastic service my issue was resolved in less than 10 min. Junalou was incredibly helpful thank you so much ! Fantastic customer support.

Soek
Australia
Over 1 year using the app
August 4, 2022

Great App and the support is very nice and did good job for me to solve my problem!! thanks a lot ! I strongly recommend them.

Les Poétisés
France
Over 1 year using the app
May 2, 2022

Kenneth John M was the absolute best. I'm not computer savvy and his patience and him helping me add things to my website really made things much much easier for me. Need more people like him in the world!

TaydahBoutique
United States
Over 1 year using the app
May 26, 2021

This is the best app for reviews! Staff is very helpful when you have questions or problems. Ronel was very helpful with what I needed today! Thank you so much!

Little Bits Closet
United States
Over 1 year using the app
April 15, 2021

This app is great and the best part is the customer service is always on top of it anytime we need help!

LUMION life
United States
Over 1 year using the app
September 27, 2022

Excellent customer service. Lemuel from Yotpo is extremely helpful and makes sure any issues are solved leaving us in great confidence we would always have an efficient support when needed.

SoopaPets
Ireland
Over 1 year using the app
January 28, 2021

We've been very happy with Yotpo! The platform is very intuitive and easy to navigate! All good things there. The support is fantastic. Jo Lorenz has been amazing to work with and we usually hear back in 30mins with an exact answer to any support ticket. Loving YOTPO. -K9Wear Team

K9 Wear
United States
Over 1 year using the app
June 8, 2022

Really nice and supportive. Happy S has done a great job and was really supportive . we will also do an upgrade soon!

SomProduct France
France
Over 1 year using the app