Yotpo Product Reviews & UGC , 6,833 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Amazing app, easy to install and super thorough backend with many features to entice customers to review. Great customer service made it easy to import reviews from Amazon. But, their pricing model is crazy! I'm the kind of person that feels developers should be paid for making great apps, but they make it very difficult to do so. The free version offers about 95% of what I need, the first tier paid version adds the ability to comment on reviews, which would be a great to have, but costs over $100 per month! This is almost double what I pay Shopify, I wish they'd offer a $20 per month, or maybe even $30, I'd do it right away.
UPDATE: They now offer a $30 per month version, awesome!!!
Fantastic customer service! Helped me solve any issues I’ve faced. I look forward to generating new sales through Yotpo
Hi there! Thank you so much for taking the time to leave a review. We really appreciate your feedback and are glad to hear our customer support team was able to help! Happy to hear you're excited about Yotpo!
I would say this app is a must-have for every e-commerce store. The reviews tool via customers' email client is very easy to use, and we get a lot of customers leaving reviews. It's created a virtuous cycle for us -- happy customers like to share their experience. This app makes it easy for them to do just that. The Reviews tab on our site (and page) gives us credibility with first-time visitors, and product reviews help drive sales.
This should be a no-brainer.
I woked with Junalou, one of their support agents on an issue I was having. He dove in and had it fixed in just a few minutes, fantastic service!
Reinier, It is the best solved all my issues with Walmart reviews syndication and importing reviews from other apps.
Good tool. The free version is enough for what I need for now.
I have to give this app a 5 star, I was so confused and frustrated not remembering how to use the app since i haven’t been on there for awhile the agent Jo Lorenz was so patient trying to figure out the issue the agent go above and behind to help me finally the issue was resolved. The agent also added my reviews to the new theme i'm updating, thank you so much. I definitely gonna look in to upgrade my account with you guys
Excellent customer support! I changed the theme of my store and the app wouldn't automatically install to my new theme properly. Support came and manually edited the code to make it work. Thanks again!
I love this app, it works great.
Support is also excellent. I just chat with agent Ed and he quickly resolved my problem.
Great app! Easy to use. Tried many reviews apps-This by far is the best. Amazing customer support (especially Nick) that is available 24/7.