Reviews (6,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
So far, this app (I upgraded after only a few days) has allowed us to finally get honest feedback from customers. I think it will be well worth the money as we have set a plan in motion to act upon the input and ratings. We also send a survey (via another route) that has helped. Yotpo is so easy to use and I would fully recommend it! LB at Dolls so Real Inc
Very easy to use, and very powerfull for costumers. I love it!
I haven't had a chance to fully explore all the capabilities of Yotpo, but I am extremely happy with the experience so far. Install, setup, and use are much simpler than anticipated and the folks at Yotpo seem committed to providing a great product. The app store can be overwhelming, but this app is a no brainer!
UPDATE: 6+ years later I'm still using Yotpo and still happy with it. The customer service is very reliable and fast and very thorough too. I do wish it was an easier process to move reviews but they were able to walk us through it very thoroughly. Hopefully they all get remapped and posted quickly!
We use Yotpo mainly to collect reviews via post-sale emails. And Yotpo is really great doing that! We has been using it for years and we are very happy with it. Also, we recently ask help with very particular settings we need and Eric from the support team has been super efficient and super supportive. Ten over ten for Yotpo!
Incredibly slick service. First class reviews system but so much more such as automatic updating of Facebook and Twitter with my latest reviews. Seems tot be more in the pipeline too and am very much looking forward to the developments.
Thank you for your service so far which has been outstanding. My most important app no question.
Very good app if a touch slow at the dashboard (not on our site) but that might just be down to scaling issues. I'd recommend this app to any Shopify store owner.
I've now clocked in 50 product reviews for my website thanks to Yotpo. It's a great app to have that's a no-brainer for your website.
Yotopo is great! I highly recommend. Easy to install and looks clean and professional.
Great and very full featured app! I hope it helps us like it has helped so many other vendors!