Reviews (6,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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This App has allowed us to easily set up a review system for products on our site. What's more is that it accessed our email list and automatically requested reviews from past customers. Above and Beyond what I expected and its Free. Highly recommend.
great app indeed.
the widget we get from Yotpo makes our website more professional and the use Yotpo is quite easy. I just started using Yotpo and was impressed by how much value it could add to our website. I am still working on the social bit of what Yotpo could do. highly recommended app
Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I'm incredibly pleased with this app. Just to give you an idea of context -- I have a shop on Etsy in addition to my website through Shopify and knew the shop reviews aspect of the Etsy experience played a large part in influencing many buyers to confidently order from us. In comparison, our Shopify site - though far superior than the Etsy shop in many ways, always felt a little 'lifeless' due to its lack of a review system. It felt sort of like a pretty house with no real people living in it. I was on the fence forever about integrating a review system because I'm aware that it's a delicate thing and when you're just starting out and have only a few reviews, the existence of a reviewing system combined with an absence of reviews can make your site look worse off than if you didn't have a review system in place at all.
One night, I pulled the trigger and got the Yotpo app. A couple days later, I got cold feet about the whole thing and decided to turn it off. However, within that short amount of time, a bunch of reviews started trickling in from an older backlog of transactions. I had a sizable number of reviews in just a few days. I implemented the shop reviews widget and things really took off from there. Our site feels more 'human' now and credible. Also - I feel more in touch with our customers - I'm getting feedback from people now whereas before, it was a one-directional transaction. Very cool. I have nothing but good things to say about this app. Thank you!
Customer service is really good, I was totally confused about my reviews widget and Bernard installed it for me. Really appreciate it!
I am so happy to use this app for my shop. SO easy to setup and very helpful. I received tens of reviews for my sales already from the mail after purchase email.
I will use it again for my new shop which will be online soon in Sep.
Will not uninstall from my store.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.
Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Love this app! It's so easy-I don't have to think and customers are reminded to do reviews and they get rewarded. Even better, I love seeing the reviews pop up on my facebook page. Such a great app! Thank you!
We've been using Yotpo for a couple of weeks now and so far it has been great! We haven't had enough time to see if it's increased conversions but watching the reviews (thankfully good ones!) come in has been really fun to watch! I would definitely recommend this app!