Reviews (6,922)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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Yopto Support does it again! Special shout out to John G who helped me resolve a display issue very quickly.Thanks
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Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.
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Great product support - Joian Z really helped me and was able to help me immediately while others failed to.
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Using Yotpo will have been able to achieve all the features we wanted for the client, but also the customer service has been exceptional. John G who helped us was very attentive and helpful no matter how small or big the issue was. Greatly appreciate it ^^
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Great customer service from Arven! Helped me fix an issue in no time.
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Now, speaking of excellent user experiences, gotta mention, "John G" from customer service. We've had our fair share of chat conversations with the customer service team, but John G. stands out with his patience and dedication. His ability to not just hear, but really listen to our issues made all the difference. We had the task of importing 100+ reviews. He patiently guided us through the entire process, ensuring everything went smoothly. And bonus points for taking the extra step of directing us to utilize features we were completely unaware of! Some other agents fell short here, but John G. was a game-changer.
Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)
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they helping me navigate how to make manual review requests for a new product to specific customers who purchased. I am glad to get this level of quick and thorough support. Thanks Yopo.
Update: Joian Z helped me through with more updates - quick and effective
great store
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Shout out to Ruszel J for making my day so much easier in patiently standing by and assisting me with all my queries!! Excellent service!!!!
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