Reviews (7,060)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through features like automated review requests, customizable widgets, and social sharing. They appreciate its seamless Shopify integration and the analytics that help understand customer sentiment. The responsive customer support is also frequently praised for its effectiveness in resolving issues, enhancing merchant confidence in utilizing the app's full capabilities.

November 26, 2021

review request analaysis was helped out and to add my loggo . Radley and I got disrupted several times by bad connection but when I logged back into the chat the colleagues could easily reconnect me wto Radely which was very smooth

Monza Bicycle Club Inc (AUS)
United States
Over 1 year using the app
Edited August 10, 2022

yotpo support team works efficiently, they managed to solve our problems with the app. Rilu and all the others are very kind and responsible with their work.

Seashell Swimwear
Peru
Over 1 year using the app
July 2, 2023

I reached out via live chat on a SUNDAY (holiday weekend) and had my issue resolved within 5 minutes. Joian Z was very professional, helpful, and kind. Yotpo has changed the game for my business.

K8TEE Customs LLC
United States
Over 1 year using the app
July 13, 2023

great app, easy to use and reliable. also the support is really fast and competent - the last chat i just had with Kenneth John M was great.

Boemo
Romania
Over 1 year using the app
March 12, 2019

Yotpo provided super fast and courteous service. The support team helped me to resolve my issue without worry and got me back up and running without missing a beat!

Body Crystals Co.
United States
Over 1 year using the app
October 20, 2017

awesome app that does what it needs to do!

Daweekendwarrior
United States
Over 1 year using the app
September 2, 2018

Great app and a fantastic customer service!

Weloorganic
Germany
Over 1 year using the app
July 20, 2020

Amazing support experience!!! Thank you very much, Josephine! So appreciated all your assistance with integrating Yotpo features!

Chelsea King Inc.
Canada
Over 1 year using the app
Edited October 6, 2021

Don was super helpful and patient to answered all my questions!! Very knowledgeable and pleasant! :))))))) Great customer services. I'd recommend it!

Taitala
United States
Over 1 year using the app
October 16, 2020

YotPo is a must have! Look and feel, and the support you receive is amazing. Jo Lorenz help me style the star ratings and widgets perfectly on my pages. Thank YotPo for helping get more and better reviews for my store!

PoolCandy
United States
Over 1 year using the app
Yotpo replied October 21, 2020

Thank you so much for leaving a review. We're excited to be part of your brand!