Reviews (7,060)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through features like automated review requests, customizable widgets, and social sharing. They appreciate its seamless Shopify integration and the analytics that help understand customer sentiment. The responsive customer support is also frequently praised for its effectiveness in resolving issues, enhancing merchant confidence in utilizing the app's full capabilities.

January 23, 2020

great customer support and fast turn around. this is my second store on yotpo and have been with them for over 5 years.

GoLove CBD Naturals
United States
Over 1 year using the app
February 1, 2022

Super helpful customer service! I needed help reinstalling after a theme update and they got it done within 30 minutes

Love, Sal
United States
Over 1 year using the app
October 31, 2021

The app is very useful to show my clients reviews. The customer service is quick and efficient, in my case Ronel help me to set up the review widget on my site.

Guss Italy / Gi Collectio
Mexico
Over 1 year using the app
Edited June 14, 2022

Great app, the customer service started the chat and solved the problems immediately, many thanks to Rilu Jane B

DEXSHELL STORE
China
Over 1 year using the app
Edited September 15, 2021

Don, Eunice and James were very helpful. They navigated me through some questions that I had and we solved all my concerns. Thank you.
Thanks Eunice for reviews carousel.

Healthy Dog World
United States
Over 1 year using the app
June 18, 2021

Thanks to James, Orly, and Evlin for helping set up our reviews! Great service. They helped to add widgets to the site and more!

Pregamer Patch
United States
Over 1 year using the app
September 29, 2022

I had an issue with the re-sending of review requests. I clicked the chat icon and resolved the problem in 10min. Very helpful customer support

myzumio
Canada
Over 1 year using the app
October 13, 2021

Customer service with this app is 5/5. I'm so grateful for the wonderful CX team at Yotpo. Especially with such a quick turnaround. Kenneth, you're the best <3.

Shop Latinx
United States
Over 1 year using the app
February 4, 2021

Just installed the app to my website. Thanks to Elven for helping me out, great assistance and double checked everything was working ok for me.

connection888
Australia
Over 1 year using the app
Edited January 18, 2024

Amazing support from Rhenant & John G., and Angelo; I used the app on all my stores, and the support team was very helpful and managed to get everything sorted with ease. Will always use them! 5 STAR

SEASHELL®
United Kingdom
Over 1 year using the app