Reviews (7,060)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through features like automated review requests, customizable widgets, and social sharing. They appreciate its seamless Shopify integration and the analytics that help understand customer sentiment. The responsive customer support is also frequently praised for its effectiveness in resolving issues, enhancing merchant confidence in utilizing the app's full capabilities.

July 8, 2021

This is a Great app! I have been using it for years. Support is very helpful and fast too! 5 stars!!!!!!!!!!!!!!

E Vapor Hut
United States
Over 1 year using the app
November 25, 2013

Does EXACTLY what it says, a great asset for any website and works great for our needs http://www.onevillageteas.com/

One Village Teas
Canada
Over 1 year using the app
February 4, 2021

very appreciated their professional customer backup. ( Manny ) they help in solve all the issue in 30min. great team!!!!

Gift 2 You
Malaysia
Over 1 year using the app
October 3, 2022

I was talking with Djan about getting help with my website reviews. I am not tech savvy and he was able to log onto my store and do it all for me! I really appreciate the help, and my customers love the ease of writing reviews for me!

Mama & Me Boutique
United States
Over 1 year using the app
Edited December 13, 2022

Always a great experience with this app. The customer service is fantastic. Kenneth John M was extremely helpful and efficient with helping solve my problem. Kenneth has helped me multiple times now and his customer service remains first class.

Fan Emblems
Australia
Over 1 year using the app
June 20, 2022

Great onboarding service by the Yotpo team - integrated with our webstore without issue and good transition of departments.

Montana Colors Australia
Australia
Over 1 year using the app
August 12, 2020

I'm so happy with my experience, yopto helped me to install my carousel and reviews page. Super patient and willing to help. Thanks yopto best review app.

Zakei Boutique
Canada
Over 1 year using the app
July 14, 2023

John G. has been the most welcoming and helpful customer support person I've spoken to in years. If this is the support we can expect, we are IN.

Physical Utility
United States
Over 1 year using the app
November 10, 2019

Fantastic customer service Paolo answered me right away, did everything I needed and was very pleasant. Just starting to use this app but already it seems great.

Heights Music International
United States
Over 1 year using the app
Yotpo replied November 18, 2019

Thank you so much for leaving a review. We're so happy to hear you're already enjoying Yotpo and our support team was able to help get it up & running.

March 13, 2022

Great app BUT customer service is amazing specially the person i talked with him Radly E. I've spoken to almost everyone before via chat with some help I needed. But today for example I was able to sort out questions. But this guy [[ RADLY E ]] helped me out and were friendly, patient.. Thank You

PeNatureᵀᴹ Official
United States
Over 1 year using the app