Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 13, 2022

Jeorge was extremely responsive and super helpful with getting the reviews migrated from a previous app! I highly recommend this app based on customer service alone! Thank you, Jeorge!

Grace & Gratitude Teas
United States
Over 1 year using the app
November 27, 2014

definitely recommend! Its great, sends automatic email for reviews, posts them prominently, has a review tab on every page that can be checked for previous reviews, good design and support

Pink Guppy Kids
United States
Over 1 year using the app
October 5, 2021

I needed help installing the Yotpo codes in my theme files and Ronel did a great job. He even customized the codes based on how I wanted everything to look on my store. Great service!!

REVIVE SKIN
Australia
Over 1 year using the app
September 21, 2019

A must-have app for nowadays e-commerce and amazing customer service! They helped me a lot wiht my lack of coding.

REVOQ Watches
Spain
Over 1 year using the app
Yotpo replied October 6, 2019

Hi there! Thank you so much for writing a review and giving us feedback. Happy to hear we're hitting the mark on customer support and service!

February 1, 2022

Super helpful customer service! I needed help reinstalling after a theme update and they got it done within 30 minutes

Love, Sal
United States
Over 1 year using the app
January 23, 2020

great customer support and fast turn around. this is my second store on yotpo and have been with them for over 5 years.

GoLove CBD Naturals
United States
Over 1 year using the app
October 31, 2021

The app is very useful to show my clients reviews. The customer service is quick and efficient, in my case Ronel help me to set up the review widget on my site.

Guss Italy / Gi Collectio
Mexico
Over 1 year using the app
Edited June 14, 2022

Great app, the customer service started the chat and solved the problems immediately, many thanks to Rilu Jane B

DEXSHELL STORE
China
Over 1 year using the app
Edited September 15, 2021

Don, Eunice and James were very helpful. They navigated me through some questions that I had and we solved all my concerns. Thank you.
Thanks Eunice for reviews carousel.

Healthy Dog World
United States
Over 1 year using the app
June 18, 2021

Thanks to James, Orly, and Evlin for helping set up our reviews! Great service. They helped to add widgets to the site and more!

Pregamer Patch
United States
Over 1 year using the app