Reviews (6,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

September 30, 2019

Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Nutrii
United States
11 months using the app
Yotpo replied October 8, 2019

Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.

June 3, 2021

Very good app. Good at collecting reviews and also User generated content. Very helpful support. Thanks Junalou.

Flor y Amor
Spain
11 months using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review!

August 25, 2020

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

Capitan Barbosa | Productos para hombres
Peru
11 months using the app
August 26, 2022

Rhenant did an amazing job helping us fix our error! Thank you! We had some issues with the mobile placement and it was fixed within an hour!

Ultimate Confetti Store
United States
11 months using the app
September 20, 2022

Awesome customer service! Always help with any issue in a timely manner. Also is a great app. Its very user friendly and convenient.

Nature's Health Haven
United States
11 months using the app
October 13, 2021

set up the app today, relatively easy and I am happy with it! James C from support helped and was great!

HelloTherex
United Kingdom
11 months using the app
July 21, 2021

Excellent support and great help from Ed from from the shopify support team who didn't give up and managed to resolve our issue. Excellent service

Ultimane Paris
France
11 months using the app
Edited December 6, 2021

Great app and great support! <3 i wanted to change the language from english into german an ed helped me very quick Happy, Ronel and Jeorge helped me to integrate some things. Everything is perfect
Also Eunice helped me to find the review carousel code. He is also very patient and explained everything very clearly!
Mark Oliver helped me to delete something on my product page. He is also very kind.

Trailblazer Germany
Germany
11 months using the app
March 23, 2021

Great app for a business like ours! Easy to use & the free version is still well worth using. Great customer service!

Richie's Actor's Workshop
United States
11 months using the app
August 22, 2021

One of my most valuable plugins. Offers best in class reviews and their customer service and support is second to none.

rokpool
United Arab Emirates
11 months using the app