Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 18, 2021

Thanks to James, Orly, and Evlin for helping set up our reviews! Great service. They helped to add widgets to the site and more!

Pregamer Patch
United States
Over 1 year using the app
September 29, 2022

I had an issue with the re-sending of review requests. I clicked the chat icon and resolved the problem in 10min. Very helpful customer support

myzumio
Canada
Over 1 year using the app
December 14, 2023

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Kai Gourmet
United States
About 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

October 13, 2021

Customer service with this app is 5/5. I'm so grateful for the wonderful CX team at Yotpo. Especially with such a quick turnaround. Kenneth, you're the best <3.

Shop Latinx
United States
Over 1 year using the app
February 4, 2021

Just installed the app to my website. Thanks to Elven for helping me out, great assistance and double checked everything was working ok for me.

connection888
Australia
Over 1 year using the app
Edited January 18, 2024

Amazing support from Rhenant & John G., and Angelo; I used the app on all my stores, and the support team was very helpful and managed to get everything sorted with ease. Will always use them! 5 STAR

SEASHELL®
United Kingdom
Over 1 year using the app
July 8, 2021

This is a Great app! I have been using it for years. Support is very helpful and fast too! 5 stars!!!!!!!!!!!!!!

E Vapor Hut
United States
Over 1 year using the app
November 25, 2013

Does EXACTLY what it says, a great asset for any website and works great for our needs http://www.onevillageteas.com/

One Village Teas
Canada
Over 1 year using the app
February 4, 2021

very appreciated their professional customer backup. ( Manny ) they help in solve all the issue in 30min. great team!!!!

Gift 2 You
Malaysia
Over 1 year using the app
October 3, 2022

I was talking with Djan about getting help with my website reviews. I am not tech savvy and he was able to log onto my store and do it all for me! I really appreciate the help, and my customers love the ease of writing reviews for me!

Mama & Me Boutique
United States
Over 1 year using the app