Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
Refine
-
By rating
I'm not great with coding and I was unable to get the review carousel published on my own. That's where Ed comes in. Ed was extremely helpful and was able to add a reviews carousel, a reviews page, and a star rating below each product we sell. He did it all within 30 minutes before I had to take off to my meeting, and did it with pleasure. I'm ridiculously impressed with Ed and Yotpo, the review service itself is great, but it's the customer service that makes the difference for me. Appreciate you guys! Updated 08.18.22
Both Happy and Rilu Jane B are also great. Super communicative and fast at working. Also very patient with all my requests.
Eunice and Ronel from the support team were excellent, very helpful. Amazing service! Fully recommend using Yotpo!
Thank you for leaving a review. We're so happy to know you're loving Yotpo!
Best support! Josephine was really helpful and manage all our expectations. I definitely recommend it.
Thank you for your review, we're pretty big fans of Josephine as well!
Yotpo höjer kundupplevelsen av vår butik både med innehåll och form. Fantastisk snabb och kunnig kundtjänst dessutom: Kenneth John M löste våra önskemål snabbt som Tingeling. Heja!
The support team is very helpful! Daniel P did a great job assisting, and acting with urgency. I have used the chat boot on several occasions and they have always been responsive.
Manny was so so helpful! I updated my theme and had to reinstall code for this app. I wasn't able to do it correctly so Manny added the code for me and answered all my questions. The app is great as is. Hopefully one day soon I can upgrade my subscription so I can access all the available features.
Customer service is great, they are so helpful and having customers submit a review is just easy!!
Easy, indeed! Thank you so much for taking the time to write a review, we really appreciate it. Happy to hear our customer support team is hitting the mark.
great app! helps with conversions
Awesome app! Unparalleled customer service! Dealing with Yot Po. has been an immense pleasure from beginning to end. If I could give a 10 star rating. I would. Thank you!
Really Quick response, friendly and fixed my problem straight away :)
Highly recommend the Yotpo app.