Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

August 10, 2020

Yotpo is a great app for adding reviews to your website.
Their customer support is fantastic!

We would highly recommend Yotpo!

HairMadeEasi
United Kingdom
About 1 year using the app
March 9, 2022

Manny helped me set up the app and fulfil all the requirements! It's working amazingly! and moreover they're always there to help you!

The Jewelish
United Arab Emirates
About 1 year using the app
October 14, 2021

Manny from customer support solved a problem for me in a matter of minutes that I was struggling with for MONTHS. I would've reached out sooner if I'd known customer support chat was so smooth. I'm in love with my website now! Reviews and social proof are so important to me as a business owner. Yotpo has the best looking review widgets and carousels for your site!

Ellari Boutique
United States
About 1 year using the app
April 9, 2022

great help, really easy to use! nick was great help when I needed some help with the colour change issue. highly recommended

Haus of Neon
United Kingdom
About 1 year using the app
Edited September 10, 2022

10/9/2022 update: Many thanks to Djan for helping me out with a spacing issue on the star rating on my store. I spend several hour trying to figure it out on my own then reach out to Yotpo and they were as responsive as ever. Yotpo offers amazing customer service. I ran into an issue and someone was there to help me quickly resolve the issue. I would recommend Yotpo to all Shopify store owners who want to help build trust and collect customer feedback to improve their products and service offerings. Thanks, Mark and Ronel for all your help today.

Hobbs Flyer, LLC
United States
About 1 year using the app
September 24, 2020

I signed up with Yotpo and immediately needed help to maximize the app for my shopify store and the Mary Ann from the support team was unbelievably patient and helpful - she sorted everything out for me and did it in a timely manner!

Indica
United States
About 1 year using the app
Yotpo replied October 11, 2020

Thank you for your review. We're pretty big fans of Mary Ann too, and we'll pass on your compliments!

March 26, 2021

Muy buena aplicación, ha funcionado muy bien reuniendo los comentarios de la gente que ha comprado nuestros productos. Además el servicio de atención en línea funciona muy, son muy amables y preocupados por entregar la información de forma clara.

Within Play
Chile
About 1 year using the app
August 26, 2019

Really cool app!

Simple UI and powerful features. Easy to use and kind support.

Highly recommended!

A++

BUHO
United States
About 1 year using the app
Yotpo replied August 28, 2019

Thanks for the awesome review, BUHO!

March 11, 2022

Alient was very patient and eager to assist me with my store. I appreciate his suggestions. We eventually decided my plan was to mature for my store as of now.

KrownDolls
United States
About 1 year using the app
November 24, 2022

I was not getting product reviews from my customers. All of a sudden I received a couple of product reviews through Yotpo. It was easy to install. I had issue transferring reviews fro the old app to yotpo. Yotpo resolved that quickly.

Obioma Fashion- Buy African Print
United States
About 1 year using the app