Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

January 14, 2022

Doner helped me to get my reviews to show up on my website. The job was great and efficient. Thank you!

LeggaSys
United States
About 1 year using the app
April 23, 2021

Wonderful and friendly service! I had some trigger adjustments to make to our automatic review requests, and Junalou was fantastic in resolving this so quickly. Amazing app and service!

WOOD FURNITURE
United States
About 1 year using the app
May 11, 2021

I needed help when i switched themes. Ed was a terrific help to get my reviews published to the new site. Very fast and friendly service.

Jada Beads
United States
About 1 year using the app
Edited September 7, 2021

Ronel was very helpful to me. He quickly helped me with my question. I could not have asked for better service. Thank you!

AKTIVO
United States
About 1 year using the app
Edited October 24, 2022

Djan P helped me very quickly. He was very helpful, and patient! Very satisfied with the app, and the help!!!

HEYDARI
United States
About 1 year using the app
August 10, 2021

Nice surprise to see Yotpo customer service much much improved since we first started working with them a few years back. Ed was fantastic. Super quick to respond and made the fix directly for me within minutes - would have taken me ages figuring it out myself - thank you Ed and Yotpo!

Jibs
United States
About 1 year using the app
February 21, 2018

We haven't ad enough time with the app to know if it will get us more reviews yet, but so far we're very happy with the options to display our current reviews. Getting those reviews imported was easier than expected as well. I was worried when there was no way to import them myself via csv or excel file. However, Dana Shamir of the Yotpo support team was very helpful. My requests were responded to very quickly, and both times I requested reviews to be imported (first for product reviews, then for site reviews/testimonials) Dana had them up and running on the site by the time I got my response later that same day.

Vitamist
United States
About 1 year using the app
June 7, 2023

Had some questions and Doner was fantastic at responding quickly and assisting me! They have such a great support system.

Birds and Blokes
United States
About 1 year using the app
Edited March 30, 2023

Ronel R did a wonderful job helping me out with installation issues. he was very patient and very good at what he does. I recommend this app!

Unsolicited Plant Talks
United States
About 1 year using the app
June 18, 2021

Great app. Sheen was very helpful and solve my problems quickly. Highly recommend this app for reviews.

Ribex Health
United States
About 1 year using the app