Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited July 7, 2021

DOWNLOAD IT NOW!! its super easy, and the customer service is TOP NOTCH! i love the system they have! they literally spoil me with ALL the help honestly!! ORLY is AMAZINGGGGGGGGGGGG!

Diosa Luxx
United States
About 1 year using the app
February 4, 2021

So far so great, and today Noren helped my today and was fabulous. He helped set up customer reviews that can be seen even before the product is clicked. This helps me get the review of the product in the eyes of the shopper to help with their decision making. Thank you again.

Flossie Design
United States
About 1 year using the app
August 13, 2022

Chatted with Eunice and she was really quick to assist. Their chat support is very solid making it easier to get things done quickly.

Everyman
United States
About 1 year using the app
November 5, 2020

Very good & prompt service, recommended ! Solved the issue for us within a day , and will keep using the app for sure

EcoStrawsale
Australia
About 1 year using the app
Yotpo replied November 16, 2020

Thank you for your review and for taking the time to share your feedback with us. We are constantly working on improving our customer service and we're happy to hear you had such a positive experience.

August 2, 2023

Great service! Timely response! Recommended! The app helps with our store exposure and builds up customer confidence!

Buy Taiwan Online
United States
About 1 year using the app
November 29, 2019

Awesome app that makes it so easy to automatically collect reviews and display on my store. Also, their support is super quick & helpful. Would definitely recommend this app to other shop owners

Uppercrufts
United States
About 1 year using the app
October 22, 2020

Yotpo is perfect for our business. It's so easy for customers to leave verified reviews. We highly recommend it for your business, too!

OUTRÉ CBD
United States
About 1 year using the app
Yotpo replied October 25, 2020

Thank you for your review. We're excited to be a part of your brand!

Edited February 11, 2019

We integrated Yotpo to enable reviews on our products. They do what they claim they will, and we are very pleased. Additionally, their customer service is very helpful and quick to respond - thank you Bernard!

Menstiel
United States
About 1 year using the app
August 17, 2022

I had a question and Rilu helped me immediate and handled my issue! Loving this app already! Can't wait to see it in action on my site!

To A T Boutique
United States
About 1 year using the app
January 31, 2023

Kenneth John was amazing!! He stayed on the chat with me for over an hour until my issue got resolved he was very helpful! I would recommend he be recognized for his efforts and excellent customer service this is from Chyna’s World Pet Store.

Chyna’s World Pet Store
United States
About 1 year using the app
Yotpo replied February 2, 2023

We appreciate your feedback, thank you!