Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

September 17, 2019

Fantastic App really great service! Anything you're having trouble doing, open a ticket and the response is amazing!

On Trend Compression
Australia
About 1 year using the app
Yotpo replied September 18, 2019

So happy to hear you are happy with our product and service, On Trend Compression. Thanks for taking the time to leave us a review!

June 23, 2022

Very helpful in solving my issue and was done quickly. Also, he looked more into my account and gave me information about another issue I was having and I did not even tell him about it

Chez Belle LLC
United States
About 1 year using the app
October 15, 2018

This is the app we try to use to increase our conversion rate! It does everything we need it to! You always get the answer when you need it (during the office hour). Highly recommend it!

Brave & Bearded
Canada
About 1 year using the app
Edited March 1, 2019

Both this app and the team behind it has helped me to improve on my store. Giving me a tool that helps build customer confidence and have an actual insight into what people think of your products

KEFI
Mexico
About 1 year using the app
April 2, 2022

I already like this app and have been using it for almost 2 years. I've been updating my store recently and have been exploring some of the extended features of the app. The chat support from Doner was fast, thorough and altogether first rate. Better yet, he made all the necessary changes and tweaks to my store in one session!

Lucinda Technology Solutions
Canada
About 1 year using the app
April 19, 2016

Has worked well for us over at www.teaologists.co.uk. It would be good to use some of the premium features, but (much like other review software) it is quite expensive to upgrade.

Teaologists
United Kingdom
About 1 year using the app
May 19, 2022

Great app to manage your reviews. Have been using this for a year now and now adding similar products to our offering. Nick did a great job in merging reviews and setting up groups on new items added into our catalog.

Cleanlogic Body Care
United States
About 1 year using the app
Edited May 9, 2021

I use Yotpo to generate customer reviews for my store. Since I have a payed account now I have the possibility to integrate pictures and other gadgets. Junalou helped me in setting this all up in the way that I wanted it to be. Thank you for your great support. That was fast and great work.

MAXIMONDÄN
Germany
About 1 year using the app
May 1, 2022

Needed help getting star widget to show on my Product Pages and James helped me get up and running in no time through live chat. Very helpful. Looking forward to having customer reviews to increase trust. Thanks YotPo!

RaptureFocus.com
United States
About 1 year using the app
Edited March 23, 2021

Left l00x for yotpo and very glad. Great value for money. Also excellent support service! Very happy

BAONG
United States
About 1 year using the app