Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

December 19, 2017

Works great. Customer Service is top notch!

Battlebornglassco
United States
6 months using the app
June 22, 2023

They were so so so good and helpful! the support it amazing and Allen M personally helped me going above and beyond to get it working for me.
Cheers again!
Kristian

Well Drawn
Australia
6 months using the app
January 15, 2021

I had a problem setting it up. I don't know how to do code or websites really. They helped me right away.

Viva La Brew
Trinidad & Tobago
6 months using the app
Edited October 28, 2023

Amazing help - Arven was fantastic and helped us solve all of our coding issues. Spent as long as we needed with him and was polite and friendly throughout.

Rock On Ruby
United Kingdom
6 months using the app
June 30, 2021

Very speedy and on point service ! Customizability and language settings is possible and the backoffice has been improved since the first versions. I have used Yotpo in several different webshops and is a n important part for our customer journey

Urskog
Sweden
6 months using the app
February 11, 2023

The responsiveness to questions is great. Doner P helped me with two of my questions quickly and gave me exactly what I was asking for. Thank you!

Yerba Crew
United States
6 months using the app
Yotpo replied February 24, 2023

Thank you for sharing your thoughts with us!

January 29, 2021

This is such an excellent app with amazing Customer Service! Their template looks great on our website and runs smoothly. Their customer service answered our questions immediately and solved our problem!

Define
United States
6 months using the app
Yotpo replied January 31, 2021

Thank you for your review. We're happy to hear you're enjoying using Yotpo!

March 1, 2022

Doner P was super helpful! Thanks. Love this app - it has helped my website a lot and I know people trust the products more with each review!

OrganicDarlings
United States
6 months using the app
November 21, 2022

Kenneth did an amazing job in helping me, he took the time to listen to my problem and fixed it in 3 minutes

Melbourne Magic Show
Australia
6 months using the app
January 25, 2023

Lamuel m'a beaucoup aider merci beaucoup a lui
J'ai eu besoin de lui pour mon site Shopify et il a été très efficace

Ma boutique
France
6 months using the app
Yotpo replied February 2, 2023

Thanks for your feedback, we really appreciate it.