Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

May 16, 2021

James C is the best! Super knowledgeable and was willing to answer a lot of my questions in a very prompt manner

Silk + Sonder
United States
6 months using the app
February 18, 2021

Junalou is an absolute superstar! Helped me quickly and answered all of my questions. The customer service is great with this app.

Proelium Apparel
United States
6 months using the app
November 2, 2022

Act fast and Quick Response. They are good understanding of what we need and get help from their developer team. Thank you so much.

summitncook
Hong Kong SAR
6 months using the app
April 11, 2014

This App is amazing. Within two weeks I've already received over 30 customer reviews and have captured several hundreds of dollars in repeat, incentivized business. You are a fool as a business owner to NOT use Yotpo. (check out my site to see how it works)

NatureRelaxation.com: High Definition Nature Video Downloads
United States
6 months using the app
May 6, 2023

Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective!
James Edmar was extremely helpful and sorted out a small issue in no time, Thanks again!!

SamsonFishing
United Kingdom
6 months using the app
December 16, 2022

THE BEST REVIEWS APP! I RECOMMEEDE THIS APP FOR EVERYONE ECOMMERS. FAST SUPPORT AND VERY HELPFUL. 5 STAR FROM US!

Beastalete
Sweden
6 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

July 25, 2023

I have an issue in my store but John B is fixed just in 10 minutes I am really with the support. I will definitely recommend them

ICE GLOW
Australia
6 months using the app
February 1, 2023

Adorei trabalhar como Lemuel C. ele foi a razão de eu ter o vosso aplicativo em meu site, ele é uma máquina e muito prestativo, estava com imensas dúvidas e ele predispôs-se até a instalar o aplicativo no site e fazer as alterações que eu queria.
Sim senhora ele merece um bônus.

Forte abraço equipa yotpo !

THEWATER.SPACE
Portugal
6 months using the app
Yotpo replied February 2, 2023

Thanks for your feedback, we really appreciate it.

Edited January 6, 2022

Eunice helped me throughout the app. Very helpful. Great service 24/7, never had a bad experience with them. Always helping when you need.

TOUEL
Philippines
6 months using the app
March 12, 2022

The support team is really nice, Orly was super great and was eager to assist me with my issue. The App is really intuitive. Highly recommended.

Sweet Pickles Boutique -n- décor
United States
6 months using the app