Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

October 5, 2021

Thank you so much for all of your help on the installation over the past 48 hours. I can't recommend Yopto, I have both Reviews and Loyalty apps as I was so impressed by their service!

Pretty Suds UK
United Kingdom
7 months using the app
January 7, 2019

I ran into an issue with the app and reached out to the support team, and I can say had a very pleasant CS experience with Yotpo. My support rep, Pauline, returned to me quick with all the answers I needed in the first response email, so of course it saved a lot of time, and I was able to fix the issues right away. She also offered to help further if I had trouble correcting errors myself, so.. I am satisfied with the service! Thank you!

1ssumm
United States
7 months using the app
July 1, 2022

Nice app,Great help with installation and very quick to repond with help,installed for me all works perfectlly

Mylovetrue
Hong Kong SAR
7 months using the app
July 8, 2023

Best UGC Management, Reviews and Loyalty app around.

Mode Society
United Arab Emirates
7 months using the app
Edited January 9, 2024

Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App.
Jackie
AlTerra Retail

AlTerra Retail, LLC
United States
7 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

June 17, 2021

love the app. there is so much you can with to help drive more traffic especially with social media integration. great customer service too.

Krill Fragrances
United Kingdom
7 months using the app
February 24, 2021

Manny helped me out with putting the review widget in my new theme. I was having trouble for some time, but Manny helped and was very patient and good at updating and checking in. Thank you!

be real brands
United States
7 months using the app
Edited October 25, 2016

Nice app -

Got many reviews for my store https://variation.in/

Variationfashion 2
India
7 months using the app
Edited June 14, 2023

For 2 days I had the most amazing and I mean amazing service from manny. I was able to tackle a very difficult task of closing similar accounts and transferring reviews to proper site page. Simply put he saved our businesses years of customer reviews. Beyond thankful for manny and his patience and help

So thankful for the work that the team has helped with. Donner was incredibly patient and stay dedicated to getting the work done from transitioning from another review platform.

Nuez Acres
Canada
7 months using the app
November 3, 2021

We had an issue after installing the app. Mark took care of this and after 24 hours, the issue was solved and we started receiving our first reviews.

Abacus Sportswear US
United States
7 months using the app