Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Yotpo - for me the best social review plugin. Why? Because it is the easiest one for the clients to rate - just one click and done. So I improved my conversion rates of getting reviews - and these improved my conversion rates of selling my hypnosis cds. I love it.
The app is great, but the customer service is amazing. They helped me to install some widgets and the service was fast and effective.
Joian Z. was very helpful :)
I need to write 100 characters so I am just trying to fill characters thanks
12/4/2022: Still at a 5-star rating but this time for the superb customer support. I had an issue with importing a valid review and Rhemy R. helped me out! The support was fast and accurate. The app is a bit pricey but worth it for this high-level of support.
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I just downloaded the app but so far so good. I had a question about the product blocklist feature and Nick S. answered my questions, walking me through the steps and even giving me alternative ways to accomplish what I needed. Kudos to the customer service!
I have been really loving Yotpo since I installed it a few months ago, and my customers have too.
I am not particularly tech savvy so I needed assistance with a mistake I made installing my Yotpo widget to Shopify and John G. was a huge help. Not only did he quickly resolve the issue, but he even set up a homepage carousel for me as a (great) recommendation and helped me publish it. I am really grateful for this quick, simple support and for all that Yotpo brings to my small business.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Yotpo is a must. It's the easiest review app to use for your store, installation wise, and their feature of a 2-week followup to customers with a reminder to write a review has been *super* effective. They also have other features you can turn on/off, like recommended products. My one hickup with this app has been posting reviews to social media, and the only reason it loses a star is because they make it such a big deal that you SHOULD be able to do that/are encouraged to do that. But as just a review app for the website, recommended.
Where do I begin with the app YOTPO and its support team! I've been with them now for almost 6 months and am amazed by what the offer as a review service and how attentive and responsive their support team is. Anytime I have reached out the wait time has been very minimal if any and every member goes above and beyond the call to make sure my questions and requests are answered and solved. I couldn't recommend this service enough to anyone! Get the app NOW!!!!!
Thank you so much for taking the time to leave such a thorough review & thank you for such glowing feedback. We're so happy to hear you're enjoying Yotpo and our customer support team is hitting the mark!
Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.
Thank you for writing a review — we value your feedback.
I am very happy with this App. I get reviews on my products because the App sends out the request for review emails. I am thrilled. Thank you!
J'utilise Yotpo pour mes reviews, j'étais bloqué pour l'installation des étoiles sur mes pages, j'ai parlé avec Eunice sur le chat de Yotpo qui a résolu mon problème en quelques minutes, Elle a été extrèmement réactive et rapide, merci Eunice pour votre aide et gentillesse :)))