Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 2, 2017

Really happy with the app and fab support!

Littleonelearns
Malta
7 months using the app
Edited June 24, 2022

UPDATE: I uploaded the reviews I already have and there were technical issues. Sheen helped me to fix all quickly. I'm very impressed by the customer service. Thank you so much, Sheen! I haven't used the app yet, but I had a question for setting up, Happy was very helpful. Thank you!

Portfolio11
United States
7 months using the app
Edited October 25, 2022

Yotpo is a GREAT addition to our website, www.planetorganic.com.au. It's easy to setup and the customer service representative is the AWESOMEST thing in Yotpo! Give Reinier D a raise!

Planet Organic
Australia
7 months using the app
July 11, 2019

So far, this app is great and I expect to continue using it on my Shopify store. On a personal note, the Yotpo Growth Support Hero 'Eric A.' was EXCELLENT! He was able to answer all of my questions, resolve all of my issues, and provide all of the information I needed to get the app working correctly! He always got back to me and went above and beyond to make sure everything was resolved. I highly recommend this app!

Metal Zone Merch LLC
United States
7 months using the app
Yotpo replied July 14, 2019

Hey Metal Zone Merch LLC, thanks for this awesome review. We are so glad you are enjoying Yotpo, and that our support team was able to give you the assistance you needed!

Edited January 13, 2024

Daniel was fantastic and helped me uninstall the old review app version 2 on my site. So quick and professional. Thank you so much for your help yet again. Yotpo support is amazing

Cleansmart
New Zealand
7 months using the app
Edited July 24, 2020

great app! I'm getting a lot of reviews. I had it for free & now I just upgrated, had a lot of other features to take advantage of.
Great support, fast & helpful!

Matear
United States
7 months using the app
September 10, 2021

Loving this app - Jeorge was super helpful getting me sorted with the carousel. Thanks! Looking forward to getting to use all the features.

ARENA TEAMWEAR
Singapore
7 months using the app
January 12, 2019

Yotpo reviews is a great choice!

Easy to use, looks appealing on my site.

Also, a big thanks to Pauline - she was immensely helpful to work with me to help install it properly and went the extra mile with customisation on my site, at no extra cost.

The customer service aspect is excellent, and the app works a treat.

Thank you immensely.

K.P.H
Australia
7 months using the app
June 14, 2021

To be honest, I am not a tech person and I really have no idea how to set up an app but Jo assists me so well!! Even though I was sending 1000 screenshots, he was checking and makes sure if I am doing okay or not. However, such great customer support!

Richill
Japan
7 months using the app
April 25, 2018

Good product with great functionality. The price ramps up quite quickly though.

Robautic
United Kingdom
7 months using the app