Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify. It's praised for its ability to allow customers to include images in reviews and send automatic review request emails. Merchants report increased sales due to the credibility from good reviews. The app's display of reviews on the website and homepage is easy to set up, thanks to the responsive and technically proficient support team. It offers a free plan suitable for small businesses and affordable paid plans with additional features.

November 20, 2021

Very pleased with the services! Orly has offered a great help and fixed all the problems. Highly recommended!

United Kingdom
2 days using the app
October 14, 2016

Our company has been using Yotpo for quite some time now. We almost never provide reviews (which is odd really as we want every one of our clients to review our products using Yotpo!!). However, we are today after seeing lots of 1 Star ratings on Shopify. Our team does do not understand the 1 Star reviews on Shopify. Our experience with Yotpo has been among the best of any app vendor across all our platforms. We have needed Yotpo support maybe 5-6 times and each time the response was friendly and efficient.

If I had one complaint (and seriously, it not really a big issue) is the constant positioning of features to upgrade too. For example, Comments etc. Heck, like us they have to try and drive upsellng and conversions just like any business so I respect it - even if they are a little heavy with the visuals. At least I know they keep developing new features.

So in full disclosure - 67 designs is just a customer of Yotpo services through Shopify. We have zero relationship with anyone at Yotpo or their backers. We just use their review app and will do so until such times they ever drop away from the good customer care we've experienced to date.

67 Designs
United States
About 1 year using the app
January 12, 2022

I started using this App to get feedback on the skincare products I carry. Nick S was extremely helpful in guiding me to the solutions to customize my automatic emails. I am looking forward to seeing what this app can do to grow my business!

Tried & True Aesthetics
United States
About 21 hours using the app
September 12, 2014

Works Well but in 3 years has only made me a extra $300 in sales

E-Cigarette Mod Shop QLD
Almost 2 years using the app
August 11, 2021

I used this app to import reviews from another app. I was running into issues and Mary was super helpful in getting the reviews moved over exactly the way I wanted them. Very prompt, quick, and knowledgeable!

Kaizen Sanctuary
6 days using the app
Edited March 17, 2021

the best free app ever!! costumer support super smart and helpful! for every problem I had they were so fast and polite with me and they can help directly in the website sheen was super

16 days using the app
January 11, 2018

Yonatan has been brilliant! Always replies to my emails, and always makes himself free for a call if needs be.

The YOTPO application has really helped both of our websites, and it is all done with ease.

Zerog Shop
United Kingdom
9 months using the app
January 4, 2022

Nick did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future

Liba USA
United States
1 day using the app
October 27, 2021

Amazing app and amazing customer service! Easily set up and super helpful when I needed help!! Thank you so much.

פוקה ישראל
3 days using the app
February 3, 2016

Excellent review service for inspiring consumer confidence.

Daves Led Store
United Kingdom
Over 1 year using the app