Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 11, 2022

Great support from Simoun Francis S in switching our account over to or new website, effortless and great service.

providore-341b
New Zealand
4 months using the app
April 20, 2015

Pretty awesome.. We've received more reviews in the past 2 months on our new site using Yotpo than we've had in the past 7 years. They also created a custom email notification for our customers with just a simple email request from me. We're beyond happy! IT's also nice to show our employees the great reviews they're receiving, it really helps boast moral. Thanks team YOTPO!

Recognition Source
United States
4 months using the app
February 3, 2022

Orly was very pleasant to work with. All of my needs were met in a timely manner. Best customer service EVER!

Polished Couture
United States
4 months using the app
March 10, 2020

Great app, easy to use interface with lots of customization options. When there's something that wasn't intuitive, customer service was quick to respond and help.

Strands Hair Care
United States
4 months using the app
November 28, 2023

Had some questions when migrating from BigCommerce to Shopify and John G helped me really great! The migrations was flawless thanks to him :)

Ribcap - Fashionable medical helmets and protective headgear
Belgium
4 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

April 26, 2019

Incredible app. The support team is top notch, and the integration MORE than works. If you're looking for a review app, Yotpo should be at the front of your consideration list!

Your Air Purifier
United States
4 months using the app
Yotpo replied April 29, 2019

Thanks for taking the time to such a rave review, Your Air Purifier! We are so glad you are happy with your experience of Yotpo!

September 24, 2015

Fantastic App. Easy to install and when I needed support I found the answer in their FAQ/Help section. 5 Stars!

Hellogreentea
Australia
4 months using the app
March 16, 2022

Eduardo R. is the best thank you soo so much for all the help.my website now looks great with my Yotpo reviews

Elianna's Bowtique
United States
4 months using the app
April 11, 2023

Yotpo is a comprehensive review app, built with lots of features. Customer service is great, only the price is a little expensive

DWARFLAB
Hong Kong SAR
4 months using the app
September 26, 2023

Thank you Daniel, you are patient and poite. Thank you for sharing new function of Yotpo and teach me how to achive it. Thanks again!

Orientleaf
United States
4 months using the app