Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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This is really unprecedented app with its features, and I can't stress you enough to give it a shot, and many thanks for Gimbert from the live chat support for helping me setup everything in just a few minutes!!
Amazing customer service. Guided me through all the steps and helped with coding. The best review app there is for Shopify.
Ruzsel John N was great. Helped me a lot at 9pm ET. Really appreciated his thoroughness.
Thank you for sharing your thoughts with us!
The app is very powerful, easy to set up, and great for social proof. Customer service is also top class.
This company is probably the most annoying company in the Shopify eco-system. I don't know how many times I've had to ask to be removed from their marketing and sales emails before their sales reps will leave me alone. There are several reason I would recommend against YotPo:
1 - Predatory contracts - They promise you the world, lock you into a contract for 12 months, and by the time you realize there are other companies that have the exact same functionality, you're too late and locked in paying 4-5x the cost of the competition.
2 - The worlds most annyoing sales reps. No, I don't want to buy the overpriced software that you sell on yearly contracts.
3 - Insanely overpriced for the same features. I'm not really sure what people are even paying for here that they anyone is still paying this company as much as they are for the same features.
I'd highly recommend looking at Stamped or any of the other services that offer reviews. You'll get the same features (anyone at Yotpo who says its better may be partially right, but you're paying 5x for 1 minor feature that will yield maybe 2% better results at best).
This isn't a paid smear campaign, I just honestly don't know what else to do to get them to block my email from their system as I've asked and even threatened legal action with no results.
We're so sorry to learn about what you've been experiencing with our marketing and sales emails. We would never continue to send you emails if you've already unsubscribed or asked to be taken off of our email lists. We will look into this immediately and ensure that you're taken off of our promotional lists. And if there's anything that our team can help with or provide more information about, please don't hesitate to reach out.
Great customer service, great functionalities and very easy to set up. Also very easy to use. Thanks!
Thank you so much for fast and timely response. Don helped me put my reviews backup on my new website. Excellent customer service.
When I was having trouble getting rid of the cache of the app, they responded immediately via live chat, which was very helpful.
I am very happy with the customer support that we got while importing our reviews from other marketplaces. It was super easy & very quick. Thanks!
Really responsive and helpful customer service. Ronel was able to sort out my technical issues straight away.