Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited March 22, 2021

Great app. I had some issue with the uploading of my review and the display on my site but the customer service chat handled this perfectly. Eleen and Manny are the best, they helped me with my several issues quickly and professionally ! Thanks again

Sunset Halo
Switzerland
2 months using the app
March 23, 2022

I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!

Cris's Blends
United States
2 months using the app
August 28, 2018

Thank you for all the help! Yotpo has worked instantly for our store and we hope to get many more reviews.

The default placement was not working for us and we asked for some help getting different placement and Yonathan M. was on top of it!

thank you Yonathan and Yotpo!

Elly Lu
United States
2 months using the app
November 11, 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Mysteries of Mayhem
United States
2 months using the app
October 6, 2015

Very nice Ap for what i could use, Can't wait to grow and be able to use it to it's full potencial.

Xavier Masson,

Art de Noé

Artdenoe
Belgium
2 months using the app
June 1, 2020

So far Yotpo has been beyond amazing! Diane has been helping me as I had a few difficulties and everything has been a breeze after that!
Looking forward now to have many reviews on my site. Brilliant app. Thanks!

Pretty Pink Jewellery
United Kingdom
2 months using the app
April 12, 2021

I have used Yotpo for multiple businesses. The new and improved customer service is second to none. Gimbert My Support Agent was an immense help. He went above and Beyond.

Cactus Skincare
Australia
2 months using the app
September 20, 2022

James was very helpful at configuring and refining my widget placements on my site. Very quick, responsive, and knowledgeable.

The Noble Brand, LLC
United States
2 months using the app
November 18, 2021

We recently started using YOTPO and just love it! Support is great, support staff is knowledgable and fast. Can't recommend enough.

Mamamacs
South Africa
2 months using the app
January 16, 2015

Superb platform, usability, trustworthiness.

The Swiss Barefoot Company
United States
2 months using the app