Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

Edited April 6, 2021

We use Yotpo on www.mysupplements.ca the team is always professional, helpful and their product adds a ton of Value. You guys need to give Junalou a Raise also.. always helpful when we need support.

Canada's Best Online Supplements Store | My Supplements.ca
Canada
2 months using the app
March 16, 2020

It is friendly and easy to personalize. Fast and effective support team. Anyone can leave a review, not just customers, however there is an option that a review will only appear after manual approval, which makes it safe from spam.

diversophy®
United States
2 months using the app
Edited July 24, 2022

great help from howell, he helped with looking over the codes and help placing the codes to add the review carousel on the site. thanks a lot!

Jevy Korean Beauty & Skincare NZ
New Zealand
2 months using the app
Edited November 24, 2020

The customer service is amazing! Fast replies, prompt and extremely helpful! Highly recommended this app.

X NIHILO
Australia
2 months using the app
Yotpo replied October 11, 2020

Thank you for your review! We're constantly working on improving our product and we value your feedback.

Edited February 8, 2015

Great guys! www.fairtradeinco.com
This app is really awesome and a must-have one.

Thanks

Fair Trade Inc.
United States
2 months using the app
October 30, 2020

Excellent app - Getting more reviews as soon as I switched to this app and customer service is excellent. Can really recommend :)

EG DAMGAARD
Denmark
2 months using the app
Yotpo replied November 1, 2020

Thanks for leaving a review. We're happy to hear you're enjoying Yotpo and already seeing results!

Edited January 12, 2017

Works as advertised, even though the free version is limiting. No complaints though.

Domino Clothing
United States
2 months using the app
November 2, 2013

As a retailer of makeup brushes, it's really important to have consumer reviews to assure people of my product quality.

Yotpo's the perfect app for this (:
It's free, easy to install and super functional!

Helps get the word out on my great products, making these brushes sound even greater (:

Makeup Brushes at 13rushes.com - Singapore - Online Shopping
Singapore
About 2 months using the app
March 9, 2023

Kenneth John M was fantastic 10/10. Very impressed with level of customer service and assistance offered.

Agent Ink Apparel
United States
About 2 months using the app
Yotpo replied March 13, 2023

Thank you for writing a review — we value your feedback.

Edited February 26, 2022

I really have been enjoying the ease of collecting reviews with this App! Their support team is super friendly and great too! Shoutout to Allen and Kenneth! Also Kenn T was super helpful as well! UPDATE: Lemuel is also awesome! Very patient and helpful What a great support team!

Seed & Shell
United States
About 2 months using the app