Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 15, 2013

Great and easy to set up. However the only problem is that their CS team is always out of situation - they just answer you something totally unrelated.

GMYLE
United States
Over 5 years using the app
April 28, 2022

I would like to thank Kenneth John M on the customer support and he helped me install my star widgets to my product page and home page, thankyou

ecopegsuk
United Kingdom
3 months using the app
May 15, 2021

I had Radly today, she was very nice and able to help me with my store issue. I am totally satisfied.

Gran Dam Collection
United States
3 months using the app
January 20, 2022

I love the app and how the whole team is helping when there are any questions. Donald U helped me very good with my problems and solved all of them !

vintageandkickz
Germany
3 months using the app
Edited May 25, 2023

This is my second time working with Ronel. Amazing people to work with. Resolved my issue so quickly. Thank you Ronel. 5 Stars.

Fasl
United States
3 months using the app
Edited January 25, 2022

I just started to use this App and so far it has been working really good. Their customer support is excellent, they are willing to help every time you need. Specially James and Ronel, who helped me with many questions I recently had.

Love Tulipa
Colombia
3 months using the app
April 26, 2013

Easy to set up, and great customer support! Plus - it's free. Was surprised at how willing customers are to leave reviews!

Clink Record Players and Records
United States
3 months using the app
June 27, 2019

Ann at support is outstanding,, fantastic app,, love it i have it on 3 stores and the support has always been flawless

4 Terriers Only
United Kingdom
3 months using the app
Yotpo replied June 27, 2019

Wow! Thanks for the kind words, 4 Terriers Only. So glad to hear you are enjoying Yotpo!

February 1, 2018

Loving this app! Customer support is outstanding! Thank you so much for all your help.

Nuyorican Pasteles
United States
3 months using the app
March 24, 2022

Kenn T helped me with the set up of the reviews and also when I changed the theme templates - Kenn T made the whole process easy, and stress free - Thank you so much - I highly recommend Yotpo

babygendereveal
United Kingdom
3 months using the app