Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

February 14, 2023

Yotpo is an incredible app and has gone above an beyond for their users. Ronel, in particular, was very responsive and did everything to solve the problem. Amazing all around.

Oakley Bear
United States
4 months using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

February 25, 2022

In our first few days using Yotpo reviews, I haven't been able to figure out how to do something twice. (I do think the app could benefit from tool tips, guides, and/or other more instructional info regarding setting up/getting started). Both times I used Yotpo chat and was helped very efficiently and effectively by the customer service team members. I am very pleased with their customer service so far. And I look forward to being able to speak to the rest of the app in the hopefully near future.

Garden for Wildlife
United States
4 months using the app
August 22, 2022

Great service from Yotpo. They resolved my issue promptly, thank you Djan! I would recommend this app to anyone who wants to display reviews either product-level or site-level!

Reef Chasers
United States
4 months using the app
November 10, 2021

Great support - quick to assist when there are issues. I struggle with importing reviews from Cratejoy, because my files somehow omit information when saving to a CSV. Support takes the time to fix and import on my behalf.

MINTD Box
United Kingdom
4 months using the app
October 8, 2021

MANNY IS THE MAN YALL!! He helped me a few different issues like boom done boom done boom done! Love the app.

KidCent$
United States
4 months using the app
February 5, 2022

It does a good job of getting reviews and has good support, the features are very functional and help drive sales.

BabyGlitch
United States
4 months using the app
February 6, 2022

Great application and service, really. Thank you! The assistance responds immediately and helps you for any doubts, very comprehensive.

NOT MORAL
Italy
4 months using the app
May 20, 2020

Their support team is really helpful! They can also upload your old reviews from other sources onto Yotpo, and they do it for you!

HealthBoxed
United States
4 months using the app
July 24, 2022

自動でレビューリクエストを送ることが出来るのが便利です。 また、自動でレビューリクエストメールを送りたくないお客様がいる場合は、サポートと連携する必要がありますが、いつも迅速に対応いただいているので助かります。

By Emotion
Japan
4 months using the app
March 17, 2023

Allen M did a great job helping me configure the addon on my shop! ..................................

Unknown Group
United States
4 months using the app