Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

October 19, 2022

Simoun was helpful in providing support and edits to my star rating widget. It was a quick resolution and we're very pleased.

B2K Pet
Singapore
2 months using the app
October 2, 2021

Amazing support from Orly. She went over and beyond into helping me resolve all my questions. Thank you for all your help.

Penguin Dojo
United States
2 months using the app
March 21, 2022

Nick S was so helpful and prompt with his reply and working on the problem i had. Got help with exactly what i needed. Thanks Nick and Yotpo!

Krome The Label
Australia
2 months using the app
Edited July 26, 2020

Perfetta app, perfetta assistenza veloce risposta ai ticket anche di domenica.Consiglio questa app per e.commerce alle prime armi. Un ringraziamento in particolare per Leizel Ann D. Yotpo Growth Support - paziente e gentile

NaNìs Collection.com
Italy
2 months using the app
January 31, 2024

Brilliant, solved our issue!

Cladding World
United Kingdom
2 months using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

January 25, 2024

Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!

The Melted Che
United States
2 months using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you!

September 6, 2022

They have incredible customer service and I think this app is worth downloading and using. Thanks Albert!

KUMIHOJP
China
2 months using the app
July 4, 2019

Amazing app! It shows the reviews at my home page and also at every product page. Customer service is amazing specially Paul!

Omotesando Plants
Spain
2 months using the app
Yotpo replied July 7, 2019

So happy to hear you are enjoying Yotpo, Omotesando Plants! Thank you for taking the time to write a review.

June 16, 2020

The support with this app is outstanding, Leizel from the team at Yotpo helped me to integrate the software in one of my themes. This was for me enough reason to keep my subscription going and keep using Yotpo.

Zealandia Honey
New Zealand
2 months using the app
Edited December 6, 2021

Eduardo was absolutely amazing !! I needed help setting up product reviews and he was super quick to respond and super helpful. Thank you so much for such an amazing service !! Love the app, love the customer service even more.

Mango People LLC
United States
2 months using the app