Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited April 26, 2021

Customer service (Eunice) was helpful and answered my questions quite efficiently. No hesitation to ask for their help anytime.

Breeze For You
Malaysia
2 months using the app
Yotpo replied February 16, 2021

Thank you for leaving your feedback!

June 2, 2023

Exceptional support from Donald! really went above and beyond my expectations and solved the issue. well done

The Brownie & Blondie Shop
United Kingdom
2 months using the app
July 21, 2020

Essential for adding the social proof your product needs. Kind and knowledgable support! Would recommend.

NutraEsse LLC
United States
2 months using the app
July 6, 2023

Great customer service from Daniel P, thanks for helping us fix our web feed for the Klaviyo integration.

27 Miles
United States
2 months using the app
August 15, 2023

John G helped me through chat. He was very clear in his directions. We solved the problem quickly and efficiently.

Cavalla Studios
United States
2 months using the app
October 4, 2022

Yopto is by far the best! I love them they are super helpful with their online chat! they reply fast and everyone is really friendly!

Shop Janice Francisco
United States
2 months using the app
July 17, 2023

Ruzsel J
thanks for the help!! Set up blu badge , carousel he was very helpful to set it up all. Reccomend

Golden Age Med
United States
2 months using the app
July 14, 2021

The Yotpo support team has time and time again assisted with much needed specific details required for my store. They are easily approachable and do a wonderful job!

Moncah Best
Malaysia
2 months using the app
December 3, 2021

The assistance was so helpful! Orly solved my problem so quickly and the app is great! 100% recommended

SUNDAY BEIGE
Canada
2 months using the app
September 21, 2016

Terrible service! We used the app for our old site but since redesigning we have had issues implementing. After numerous emails asking for assistance we have received nothing back from them. We still receive the promotional emails though...

Stick with Shopify Product Reviews - Effortless!

Mintapple
United Kingdom
2 months using the app