Yotpo Product Reviews & UGC

great customer service. was able to help answer my questions. So far I am liking the product. Will see how it increases conversion rates here soon.

Yotpo is the Crème de la crème of social reviews, in addition to the great product - the service is of the best quality. I greatly appreciate Eunice for helping me integrate the plugin to my OS 2.0 theme. Eunice is extremely responsive offering direct assistance. I am satisfied with my decision to move forward with Yotpo :D Thank you

I installed Yotpo on my original Go Daddy shop and when I switched to a Shopify store I was able to transfer all my great customer reviews from the old shop to the new. I am not technically inclined at all to do this myself so I reached out to support. Thank goodness for their help!! Wonderful support team and they made sure I got every last review transferred!

I enjoy the app but I changed my theme and its like pulling teeth to get someone to assist with applying code to my new liquid. I sent and invitation and a request for assistance and all I got back was a confirmation that the work orders were merged into one.

The product and collections pages have yet to be updated and no one has responded to my two requests on a status update.

As long as you can figure all the code out you are golden if no be prepared to wait awhile and then when they do get back to you it might not be to discuss your actual request.

What should be included in a basic plan isn't... I emailed in because there was an issue and was told that the plan I was on ($30) a month was going away and it was going to $399 a month!!! Who in their right mind would pay $399 a month for things you can get with other review apps for under $40 a month ????? They take FOREVER to respond to support requests. I'm really still unsure why their reviews are so high..... OH and they hide prices on their site now so you have to give them your info to find out it's ridiculously expensive.. No thank you.

John B was very helpful. Love the app and the customer service is outstanding. 100% worth the money! Highly recommended!

Been using Yotpo for a few months and upgraded to premium because of the features we wanted. Have to say the customer support was also premium as well, they installed rich snippets for me when I got totally stuck and was thinking I would have to pay someone to get it done. Really first class, with a business like ours we rely very much on our reviews in getting new site visitors to purchase and Yotpo most definitely does that. The ability to post a review direct from the email is a killer feature. Get it!

Edited. Aug 2016.I was on the $30 monthly plan (now $399!!!!) and I uninstalled it despite the warnings that my plan was no longer available. Why would I do that you may ask ? Simple, I wanted the benefits of inline SEO where the reviews themselves are in html not Javascript and can appear in organic Google search results.Very useful for keywords, that would have meant me forking out, wait for it, $499! May even have gone up now, can't tell as they no longer have open pricing. I looked around and there are new kids on the block that were not around when I went with Yotpo. I am now with Judge Me, $15 monthly with everything that I wanted and customer service that is simply awesome, it rivals Yotpo with it's features and will no doubt outpace it the way theydevelop it.

As others have mentioned I think the Yotpo pricing now puts it out of reach of all but the biggest stores. Even then I am left wondering why anyone in their right mind would want to shell out that sort of cash for a product that offers little, if any, benefit of it's far cheaper competitors.

Amazing support. Eunice P. from Yotpo helped me out to upload the reviews and helped out with other queries too. Excellent customer service!

Absolutely useful app, easy to use, very happy with it. Recommend to all Shopify owners.

www.myqty.com

Mark did a great job, helping me out with my request. He was super fast and efficient. Keep up the great work.