Yotpo Product Reviews & UGC , 6,823 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Support was very helpful in getting us set up. Works great. They even helped me edit my code to display section in the right place.
So far so good! Lots of very slick features. There are a few places where they are automatically doing things I'd prefer they ask my permission or preferences for, but nothing catastrophic. All around a solid app.
Jo Lorenz provided great service and made the changes to the placement of the 5 star review section swiftly. Very happy with the changes!
What should be included in a basic plan isn't... I emailed in because there was an issue and was told that the plan I was on ($30) a month was going away and it was going to $399 a month!!! Who in their right mind would pay $399 a month for things you can get with other review apps for under $40 a month ????? They take FOREVER to respond to support requests. I'm really still unsure why their reviews are so high..... OH and they hide prices on their site now so you have to give them your info to find out it's ridiculously expensive.. No thank you.
Nice app and great support to help you start up the Reviews on your web shop! They react very fast and are really friendly!
Great App easy to use and responsive support staff.
I enjoy the app but I changed my theme and its like pulling teeth to get someone to assist with applying code to my new liquid. I sent and invitation and a request for assistance and all I got back was a confirmation that the work orders were merged into one.
The product and collections pages have yet to be updated and no one has responded to my two requests on a status update.
As long as you can figure all the code out you are golden if no be prepared to wait awhile and then when they do get back to you it might not be to discuss your actual request.
So far so good and the customer support team is excellent. Josh was very friendly and helped with an import quickly & efficiently. Thanks again!
Hey Sally Rae, thanks for the great feedback about Josh and our team, and taking the time to leave a review!
Simply excellent. Easy to use and highly functional.
Amazing customer service! I wanted to add the rating feature for customers to see when browsing and one amazing customer service by the name of Mary Ann was the most helpful customer service representative I've ever spoken to. She immediately responded with the fixes and even remotely fixed them for me with no hassle. Highly recommend :)
Thank you for taking the time to leave a review. We'll pass on your kind words to Mary Ann!