Yotpo Product Reviews & UGC , 6,833 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Love the app - does so much and so easy to use. Plus, customer support is fast, friendly and very helpful. I definitely recommend this to all.
Good review software. Could use some bug fixes on the backend but works well.
Really good review system, a bit limited on the free version that small businesses use... but of course they want you to buy the full version! Sadly the full version is massively expensive and would put most business owners (like myself) off the product when there are free versions that are better and easier to use.
That said, it does work and it looks great on your site.
Nick responded so fast and helped me with both of my issues! These days that amazing!! Thanks Nick!!
EXCELLENT APP! Easy to use and effective. The support team is really helpful and efficient. Really recommend it! Thankyou Jo Lorenz
We installed this app after being disappointed with many other applications in Shopify. We are very satisfied with Yotpo applications and its features. The customer service is available 24/7 with knowledge representative. The last time we had an issue Ronel R from customer support helped us in less than 5 minutes. Ronel was very fast and efficient in isolating the problem and solving it. We would 100% recommend this app to everyone for its great customer support.
The service of Yotpo is great! Their technical support helped me perfectly when I needed it and fixed my problem.
Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer service!
I'm so glad my customers can see other peoples reviews. It definitely helps increase sales when you sell a product that is "even better in person". Thank you for offering this service for free Yotpo!
The customer support is excellent. They emailed me back about a problem importing reviews within 15 min and continued to be helpful until we figured out what had gone wrong. Very happy with the service
I’ve been relying on Yotpo as the review platform for my small business for over a decade. I recently switched my online store over to Shopify. One of the things keeping me from doing that was fear of loosing all the reviews I’ve collected over the years. Have no fear - Ronel from Yotpo support walked me through the process of exporting my old reviews, updating the identifiers for the new site (if you have a lot of products an ID export app will help to get a list of the Shopify product IDs which the base backend hides for some reason), and then imported them to the new site for me. The app works flawlessly (I’m using Dawn theme). I did need to edit theme code a bit to get the widgets where I wanted them in the site but Yotpo has clear help guides on how to do so.
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