Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 19, 2023

This APP change my life. user friendly and good for small businesses like myself. customer service is amazing, fast and help you out quickly. very satisfied. highly recommended.

Chayadesilva
United Kingdom
About 9 hours using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

April 3, 2023

good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.

DOUGHSTREET
Australia
About 9 hours using the app
December 21, 2020

Needed some help and support was great, responded very quickly and resolved my query. I am happy with the support Gimbert gave me

In-Essence
United Kingdom
About 9 hours using the app
Yotpo replied December 29, 2020

Thanks for leaving a review! We're happy to hear you had such a positive experience with our support team.

May 13, 2022

Lumiel.C was AMAZING, he/she (sorry not sure which one) helped me with a few issues and was very patient, extremely helpful for the customer service - thank you, thank you :)

The Lace Check
United Arab Emirates
About 8 hours using the app
November 17, 2022

Jeorge Kenneth V helped me and patiently explained everything i had doubts about. Great service and in general great times of response.

Fátima by Henna Perú
Peru
About 8 hours using the app
May 31, 2021

Very easy to set up. Just a few issues with the placement of the star rating and deleting our old review app. But Jo and James helped us very quickly. The whole set up was very smooth, and the app looks great on our site!

Otis Skincare
United Kingdom
About 8 hours using the app
Yotpo replied June 1, 2021

Thank you for leaving a review, we really appreciate it!

August 28, 2021

Manny was just amazing. He added the review widgets for my website and went above and beyond to ensure that everything was working correctly. Thank you so much Manny - you are my hero!

Posh Muckerz®
United Kingdom
About 8 hours using the app
October 11, 2022

Great support right off the bat! I accidentally uploaded our list from another app twice, and Jeorge helped me with correcting the mistake. In addition, Jeorge helped remove some special character errors which were preventing a proper upload. The back end of the app alos looks great with tons of features. We're excited to make this move to Yotpo Reviews!

Yoga Junkies
Austria
About 8 hours using the app
Edited November 15, 2021

I've recently downloaded the Yotpo app to enhance my customer reviews. I had some difficulty adding the star review to display to exactly where I wanted it on the product page, but received fantastic help from Eduardo R - he was so quick to respond and was able to resolve the issue for me right away. Now my star ratings are displayed prominently and it looks awesome. Super happy with my experience with Yotpo so far :) I also received great help from Eunice with another query. Super quick to respond and fantastic customer service. Thank you.

hey harlow
Australia
About 8 hours using the app
June 18, 2021

Great app, support is really good!
Absolutely recommendable.
All the necessary functions that you need are included!

Maliathecat
Germany
About 7 hours using the app