Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 18, 2022

I was having issues with the automatic install of the app and I used the chat to get some assistance. Eduardo R went above and beyond what I expected and helped me remove my old review box, install the Yotpo one, and even add a title for it using my website theme. I was genuinely impressed with how much he was able to help with.

Halyn Crate
United States
About 1 hour using the app
April 15, 2022

Lemuel was extremely helpful with setting up the app and fast with assisting with the the customizations.

Forever Romance
United States
About 1 hour using the app
August 2, 2022

Nick helped me get started with Yotpo when I had a bunch of questions in hour one! Great to be able to chat with someone right away!

Sansorium
Canada
About 1 hour using the app
August 21, 2023

Support with Ruzsel was excellent, very helpful and made the process easy. Thank you very much.

Good Sheet
Australia
About 1 hour using the app
May 21, 2021

Don was great helping me out this morning. Answered all my questions promptly and make this in a very pleasent way. Thank you

Floweredsky Designs
United States
About 1 hour using the app
March 19, 2022

James was really helpful. Answered my question quickly to resolve the issue. I highly recommend YOTPO.

my-stait
Australia
About 1 hour using the app
October 20, 2022

The app is great! the support is very useful and fast. Sugar L help me with my doubts! Also, the app have a lot of useful widgets

Guayaba Joyeria
Mexico
About 1 hour using the app
December 30, 2022

One of the best platform with amazing online support. Rhenant fixed the problem immediately. Really good!

SPRINTFOOD
Italy
About 1 hour using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

December 1, 2021

Awesome customer service. Quick, friendly, helpful. Thank you so much Nick S to have make Yotpot integration so easy for me. It is much appreciate. Steph

Idoine - Produits biocosmétiques
Canada
About 1 hour using the app
September 23, 2022

Rilu did an amazing job and assisted me really quickly. It motivated me to purchase the Growth 250 plan. Let's see how this goes!

Motorcycle Training Concepts
United States
About 1 hour using the app