Reviews (7,071)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

January 29, 2025

Arven is great super helpful and very knowledgable. Recommend 100%

FabCreates
United States
8 months using the app
Yotpo replied January 31, 2025

Thank you for the recommendation! We appreciate it!

December 9, 2024

Shoutout to Sheila R who was super helpful!

Aevi Wellness / Europe
Austria
Over 2 years using the app
Yotpo replied January 25, 2025

Love to hear that! Thanks for sharing!

Edited January 25, 2025

They respond to issues, and collect the reviews, but their integration with Meta and other platforms is suspect at best.

ENML
United States
11 months using the app
Yotpo replied January 25, 2025

Thank you for your valuable feedback!

From looking at your support ticket about this issue, we already see significant progress with your Meta integration issue that is caused by a very specific complexity of matching between your Yotpo product catalog and your Meta product catalog.

Please do not hesitate to respond through your support ticket, so we can reach a resolution to your satisfaction.

November 20, 2024

After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.

Nutri Nation
United States
About 1 month using the app
Yotpo replied January 25, 2025

It really makes a difference when support steps in to get things done. Thanks for sharing your experience!

December 2, 2024

Amazing app with excellent customer service! Ian Christian was incredibly supportive throughout my challenging transition to Shopify. It wasn’t an easy move, but everything is now running smoothly. Thank you again for all your help!

Thank you
Daniel

Cartech Electronics Ltd
United Kingdom
19 days using the app
Yotpo replied January 25, 2025

Thanks for the great feedback, Daniel! Glad everything’s working perfectly now!

December 20, 2024

Daniel P. was very helpful and fast to reply with answers and screenshots.

Ciari Guitars
United States
Almost 2 years using the app
Yotpo replied January 25, 2025

Glad you had a great experience! Thanks for sharing!

January 23, 2025

Excellent !!!! Love it!!!!

FunnyBagTags
United States
12 months using the app
Yotpo replied January 25, 2025

Glad to hear that! Thank you!

November 11, 2024

Great app and customer support. Reymon A. N. was really helpful in moving our reviews from our old Woo store over to our new Shopify store :) Thank you!

Rén Gifts
Australia
3 months using the app
Yotpo replied January 25, 2025

So glad to hear the transition went smoothly! Thanks for the feedback!

January 20, 2025

Vien was extremely helpful and quick to respond!!

Mar Jarz
Israel
3 months using the app
Yotpo replied January 25, 2025

Thank you for your review!

January 7, 2025

Thanks Reymon Alvero! Amazing help

Be Sélene
Australia
11 months using the app
Yotpo replied January 25, 2025

Thank you for your feedback!