Reviews (7,076)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

January 23, 2025

Excellent !!!! Love it!!!!

FunnyBagTags
United States
12 months using the app
Yotpo replied January 25, 2025

Glad to hear that! Thank you!

January 20, 2025

Vien was extremely helpful and quick to respond!!

Mar Jarz
Israel
3 months using the app
Yotpo replied January 25, 2025

Thank you for your review!

January 7, 2025

Thanks Reymon Alvero! Amazing help

Be Sélene
Australia
11 months using the app
Yotpo replied January 25, 2025

Thank you for your feedback!

November 11, 2024

Great app and customer support. Reymon A. N. was really helpful in moving our reviews from our old Woo store over to our new Shopify store :) Thank you!

Rén Gifts
Australia
3 months using the app
Yotpo replied January 25, 2025

So glad to hear the transition went smoothly! Thanks for the feedback!

November 10, 2024

Reymon Alvero was incredibly responsive and patient, helping me quickly resolve an issue I was stuck on. He figured out the problem in no time and made the process so much easier. Good sales support!

ArtfulTravelPast
United Kingdom
4 months using the app
Yotpo replied January 25, 2025

Glad to hear everything was sorted out so quickly! It’s great when support makes the process smooth and easy. Thanks for sharing!

November 27, 2024

They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.

Vendela.no
Norway
22 days using the app
Yotpo replied January 25, 2025

Glad to hear you had such great support! Thanks for sharing!

October 11, 2024

Got instant help after updating my theme to 2.0 and getting the review widget and star ratings showing on the website. Shoutout to Reymon N. for their excellent customer service! Easy 5 stars!

Godmode
New Zealand
About 5 years using the app
Yotpo replied January 24, 2025

Love hearing that everything worked out so quickly for you! Instant help is always a win, and it’s great to know you had such a smooth experience. Appreciate the 5 stars!

November 13, 2024

When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.

The Twisted Monk
United States
About 1 month using the app
Yotpo replied January 25, 2025

Thanks for sharing your positive experience!

February 28, 2025

Thanks to Ruzsel Ramos's assistance, we successfully integrated Yotpo and optimized our review collection process. Truly a top-tier support team!

Momiji Beauty
Mexico
2 days using the app
September 30, 2024

ive been using yotpo for all of its services for over 18months now. cant really fault the product.
needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins.

good product and good after sale service.

Jim Bradley Speedball
Australia
Over 10 years using the app
Yotpo replied January 24, 2025

Thank you for your loyalty and support!