Reviews (189)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 18, 2024

Brandon and Ethan gave me one-on-one help at a summit to ensure I correctly set up my Yotpo subscription platform. I appreciate them taking the time to assist me!

Pure Skin
United States
About 1 hour using the app
Yotpo replied June 21, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

August 27, 2024

I've just started with the app but so far so good. It's easy to use and looks nice on the site as well. I had an issue with set up and AJ was fantastic support!!

Scoops
Canada
Yotpo replied August 29, 2024

Thank you for writing a review — we value your feedback.

Edited April 21, 2022

Great customer service and seamless integration. Highly recommend for any company looking to start or amplify their subscription service. We saw a high retention rate and are very happy with the app!

Jill & Ally
United States
Almost 3 years using the app
Yotpo replied June 5, 2022

Thank you for your warm feedback! We are proud to work with such colorful and fun brands!

April 25, 2022

Hands down this is the best app for subscription based offerings on Shopify. From the easy and effortless set up to the simplicity. of use for t he customer, Yotpo has created the perfect solution for all subscription offerings for your store. Bonus points for how awesome their support staff is as well when needed!

Blind Barber
United States
Over 2 years using the app
Yotpo replied June 5, 2022

We are grateful for your business and are excited to continue to advance together!

Edited May 15, 2024

Easy to install and add new products as time goes on. Is visually simple and pleasing as well. Would recommend. Very friendly support from Alex.

Ralph's Orchard
United Kingdom
Over 2 years using the app
December 29, 2022

We just recently switched from another subscription program, and so far the features and functionality have been way smoother and more intuitive! The customer service and support are outstanding as well! We are thrilled that we switched programs!

Femallay Inc.
United States
Over 2 years using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.

April 22, 2023

Yotpo customer service via chat was great with Roland M! He was super helpful and we resolved the issue very quickly.

KA! Empathogenics
United States
About 2 years using the app
Yotpo replied June 1, 2023

Thank you for your review

June 8, 2022

Very nice subscription app. Uncluttered design that loads quickly. Customer service was very helpful, responsive and patient in getting the subscription widget to function with my modal cart. 5 stars.

Karten Design Fabrik
Germany
About 2 years using the app
Yotpo replied June 8, 2022

Thank you so much for your review! We are really happy that your experience has been positive and we are excited to continue to innovate for your needs.

July 14, 2023

Excellent product and very quick effective support from Roland M when I requested a minor change. We have a few subscribers now so the product has helped boots sales

Chartley Chucks
United Kingdom
Almost 2 years using the app
Yotpo replied August 10, 2023

Thank you for your review! We're happy to hear that our Subscription app helped increase your sales in a short amount of time and that you enjoyed our customer service.

March 28, 2023

This app support was really great. Especially Roland....
I had a issue suddenly so I contacted with support. Roland replied within 1 min and fixed issue within 2 mins. Super fast and kind support. Thank you so much, Roland.
Highly recommend....

Rumi Cosmetiques
United States
Almost 2 years using the app