Reviews (189)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
February 17, 2023

Wonderful customer service I've just had with Roland - helped me through the problem quickly and efficiently :)

Kiri10
New Zealand
Over 1 year using the app
Yotpo replied March 7, 2023

Thanks for your feedback, we really appreciate it.

January 8, 2024

Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!

carabica - fine coffee culture
Germany
Over 1 year using the app
Yotpo replied January 28, 2024

We appreciate your positive feedback regarding our app and customer support!

Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.

Edited September 16, 2024

Yotpo subscriptions are easy to set up and very intuitive. Their support team has been fantastic, Roland has been a massive help in working through some issues that we encountered when getting everything set up.

Orland also very helpful on the support chat.

Inglewood Coffee
Australia
Over 1 year using the app
Yotpo replied January 28, 2024

Thank you for your review! We are glad to hear that you enjoy using our app, and we appreciate your positive feedback regarding our customer support.

January 22, 2023

I was having an issue while creating my widget but my agent Sheen helped resolve this right away! Great customer service for sure!

The Health Trap
United States
Over 1 year using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

December 4, 2022

Great Customer service. I had an issue over the weekend and Jomar M was able to quickly help address it.

www.petivity.com/subscription
United States
Over 1 year using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

May 25, 2022

I am so happy I chose to start using the Yotpo app. It was so easy to get up and running and I got my first subscription within 24 hours. The team has truly been so supportive, helpful and responsive. Hannah is wonderful and I look forward to exploring other Yotpo apps. Thanks for creating a seamless user experience.

IYOBA
United States
Over 1 year using the app
July 13, 2022

The team @ Yotpo is Very Professional! I'm so happy to find them, any work or modifications to be done it's double checked and verified via email and that is a "+". the subscription widgets to choose from are amazing, 'Tiled' was the choice that was made. Looking forward to offering customers subscription plans that work for them.
Thank You. Yotpo.

JavaHava Coffee
United States
Over 1 year using the app
Yotpo replied July 13, 2022

We are so happy you are enjoying the product and we are excited to see your subscription business bloom :)

August 23, 2022

Been on the support with YOTPO a few times now, and the whole support team is amazing. Next level assistance, as they really take the time to solve your problem instead just trying to give you copy/ paste answers

Rationsnacks
Denmark
About 1 year using the app
January 26, 2023

Amazing service from one of your employees Irvin N. Super helpful, Very responsive and friendly and super patient

madewithlovesoapsnz
New Zealand
About 1 year using the app
Yotpo replied January 26, 2023

Thanks for your feedback, we really appreciate it.

July 17, 2023

Happy with the App, Support and they have added a few features recently which have definitely improved the App!

ASN Online
New Zealand
About 1 year using the app
Yotpo replied August 10, 2023

Thank you for your review! We're glad you are enjoying our app and our continuous improvements