Reviews (186)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.

December 15, 2023

Good help assisstant for me to adjust the widget position, nice team!

TAPEBEAR
United States
About 6 hours using the app
January 8, 2024

Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!

carabica - fine coffee culture
Germany
Over 1 year using the app
Yotpo replied January 28, 2024

We appreciate your positive feedback regarding our app and customer support!

Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.

April 22, 2023

Yotpo customer service via chat was great with Roland M! He was super helpful and we resolved the issue very quickly.

KA! Empathogenics
United States
About 2 years using the app
Yotpo replied June 1, 2023

Thank you for your review

June 8, 2022

Very nice subscription app. Uncluttered design that loads quickly. Customer service was very helpful, responsive and patient in getting the subscription widget to function with my modal cart. 5 stars.

Karten Design Fabrik
Germany
About 2 years using the app
Yotpo replied June 8, 2022

Thank you so much for your review! We are really happy that your experience has been positive and we are excited to continue to innovate for your needs.

Edited May 15, 2024

Easy to install and add new products as time goes on. Is visually simple and pleasing as well. Would recommend. Very friendly support from Alex.

Ralph's Orchard
United Kingdom
Almost 2 years using the app
March 28, 2023

This app support was really great. Especially Roland....
I had a issue suddenly so I contacted with support. Roland replied within 1 min and fixed issue within 2 mins. Super fast and kind support. Thank you so much, Roland.
Highly recommend....

Rumi Cosmetiques
United States
Almost 2 years using the app
March 25, 2023

Great support received from Thessanyl and overall a great app, easy to use! Would definitely recommend this app.

RÉSEAUX Men Skincare
Netherlands
Over 1 year using the app
February 17, 2023

Wonderful customer service I've just had with Roland - helped me through the problem quickly and efficiently :)

Kiri10
New Zealand
Over 1 year using the app
Yotpo replied March 7, 2023

Thanks for your feedback, we really appreciate it.

January 22, 2023

I was having an issue while creating my widget but my agent Sheen helped resolve this right away! Great customer service for sure!

The Health Trap
United States
Over 1 year using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

December 4, 2022

Great Customer service. I had an issue over the weekend and Jomar M was able to quickly help address it.

www.petivity.com/subscription
United States
Over 1 year using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!