Reviews (476)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.
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Great app thats super versatile! But the best is the support! Jason is always happy to help and quick in response. Amazing working with them!
Sam
Unbelievably good customer service (replied to me in about 5 minutes), complete with Loom videos. I can't recommend these guys enough. The app is great too, very easy to use and very useful for Paid Traffic attribution.
This app has been super great to use and support has consistently gone above and beyond! 5+ stars for sure!
I use this app, and it's helped me understand my customers more. The tech support is really quick and friendly!
Thanks to Jason for being so responsive and helpful - great app!
This app has been perfect for our store! The team behind it are amazing people and they helped my store find the right plan. We've been using Zigpoll for a couple of months now and can't imagine what it would be like without it!
This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.
The support team is super responsive and resolved our inquiries while setting up the app quickly.
Fully recommend!
Zigpoll is very helpful. The sellers who pay attention to customer understanding should try this out. Highly recommended.
This is a very productive app! Takes a little getting familiar with it, then works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Zigpoll does.
Having evaluated a few different survey apps, Zigpoll stood out in terms of two areas. 1.) Service - I had a lot of questions specifically about the functionality and control we would have with our surveys. Jason was super informative and walked me through everything. It wasn't a sales pitch either. I never felt pressured or pushed into their app. 2.) App functionality - Surveys were easy to setup and integrate into Shopify. The app has so many features giving you a lot of control. The reporting is amazing. You can raw data access or charts/insights that allows you to better understand your customers. I am almost 2 weeks into using the app and have 3 surveys running collecting 500-1000 responses a week. No complaints. I highly recommend this app!