Reviews (346)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

August 30, 2023

Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!

iaggregates.co.nz
New Zealand
10 months using the app
June 19, 2023

I just started using the app and I must say they have excellent customer service - fast and attentive - and their surveys have so many different settings that make everything possible. I also consider quite a good price for all you get. So far, I recommend it!

Bevy Express
Italy
10 months using the app
August 2, 2022

This app has a TON of customization, including different settings for each poll, logic for different answers, and a smooth and clean UI. Couldn't ask for a better editing experience.

FavourDecor
Norway
10 months using the app
December 7, 2021

The app is very useful for holistic attribution tracking especially since new privacy laws. Very responsive support and quick to implement user feedback with the app.

Oia Skin
United States
10 months using the app
March 25, 2023

Customer service is out of this world! They helped me with every step, and I am not even on a paid plan. They respond to all their emails, fast! I would recommend this app to everyone.

Shout out to Jason for providing me with the guidence I needed!

MarketMastery
Netherlands
10 months using the app
February 19, 2021

This app is amazing, the level of flexibility and customization is way better than I would have expected. Customer support and setup help is also an amazing layer to this product. I would recommend this app to anyone with a Shopify site!

Love Stories In Code
United States
10 months using the app
January 31, 2022

Great app, and most importantly a support team with complete full on prompt support to your needs and questions.

Balandi
United States
9 months using the app
June 13, 2023

Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great

Dossier Perfumes
United States
9 months using the app
October 30, 2021

Amazing app and the customer service is on another level! Jason answered my questions quickly and helped me build the perfect survey, thank you!

BikeTigers
Romania
9 months using the app
October 22, 2022

Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.

nightcity clothing
United Kingdom
9 months using the app