Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

August 2, 2022

This app has a TON of customization, including different settings for each poll, logic for different answers, and a smooth and clean UI. Couldn't ask for a better editing experience.

FavourDecor
Norway
10 months using the app
December 7, 2021

The app is very useful for holistic attribution tracking especially since new privacy laws. Very responsive support and quick to implement user feedback with the app.

Oia Skin
United States
10 months using the app
March 25, 2023

Customer service is out of this world! They helped me with every step, and I am not even on a paid plan. They respond to all their emails, fast! I would recommend this app to everyone.

Shout out to Jason for providing me with the guidence I needed!

MarketMastery
Netherlands
10 months using the app
February 19, 2021

This app is amazing, the level of flexibility and customization is way better than I would have expected. Customer support and setup help is also an amazing layer to this product. I would recommend this app to anyone with a Shopify site!

Love Stories In Code
United States
10 months using the app
January 31, 2022

Great app, and most importantly a support team with complete full on prompt support to your needs and questions.

Balandi
United States
9 months using the app
June 13, 2023

Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great

Dossier Perfumes
United States
9 months using the app
October 30, 2021

Amazing app and the customer service is on another level! Jason answered my questions quickly and helped me build the perfect survey, thank you!

BikeTigers
Romania
9 months using the app
October 22, 2022

Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.

nightcity clothing
United Kingdom
9 months using the app
July 14, 2021

This app was just what I was looking for. It's really easy to understand and the support team is fast and helpful.

fretboardgeek
United States
9 months using the app
June 14, 2023

So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!

BIG STORE (SC Dynamic Tools SRL)
Romania
8 months using the app