Reviews (332)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, seamless Shopify integration, and extensive customization options, including various question formats and conditional logic. They praise the responsive customer support, particularly noting personalized interactions with the founder, Jason. The analytics are appreciated for providing actionable insights that enhance customer understanding and business operations. Additionally, its reliability and performance are noted for efficiently gathering customer feedback without slowing down Shopify stores. Merchants find it cost-effective, valuing its comprehensive features and positive impact on business performance.

June 20, 2022

推薦這款APP!雖然介面和客服是英文。但裡面有中文翻譯界面,所以中文網站仍可適用這款APP。功能齊全、介面乾淨易懂,也可從免費的版本開始試用。另外,除了在指定網址pop up出現問券視窗外,也能只設定連結選項,EDM給你的消費者;填寫UX也是很棒的

TRANZEND TW
Taiwan
3 months using the app
March 15, 2023

Just top-notch service from this dev!
We installed the app, and it can be a bit daunting. There are tons of options and features. We needed help getting our first few polls up and running, so we reached out and had answers within minutes.

FreshJax
United States
3 months using the app
February 24, 2024

This app has been awesome for customer discovery and has helped provide insight into our business. Also Jason has been extremely helpful and very quick to help with any question or issue.

Dapper Xpressions
United States
14 days using the app
January 26, 2024

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

The Useless Pancreas
United States
About 1 month using the app
April 7, 2023

Very happy with the choice to use Zigpoll in our Shopify store.
Does everything we need. Easy to set up and works perfectly.
For a much lower price than comparable apps.
Highly recommend this app!

CYCLITE
Germany
3 months using the app
November 10, 2023

This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!

The grOH! Shop
United States
3 months using the app
June 21, 2023

This app had all the functionalities that I needed for the survey I wanted on my Shopify store. It took me a little time to figure out how to embed the survey on a specifc product page as I'm new to Shopify but had very prompt and great customer service support from Zigpoll which got that sorted out really quickly. Highly recommend.

Slowsip
Canada
3 months using the app
January 3, 2024

Thanks to Jason for being so responsive and helpful - great app!

Aussie Pharma Direct
Australia
About 2 months using the app
October 29, 2021

We started with the free version but we got more responses than we expected. We decided to try another free survey, but we got no responses at all. We just upgraded. Zigpoll is worth the price!

Skineez®
United States
3 months using the app
August 11, 2023

Application complète permettant la création de sondage versatile. Point bonus, le service client très réactif.

BRAN
France
3 months using the app