Reviews (471)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.

April 19, 2023

Been using the free plan for a few months and about to upgrade. Great app and super helpful support staff. Five Stars

My Lash Store
Australia
4 months using the app
April 18, 2025

Great product! Appreciate that there's a free option and the customer service is super fast and helpful.

Sunniemade
United States
3 months using the app
January 31, 2024

Easy integration to website with ability to specify pages which survey appears.

Equine Balanced Support
United States
3 months using the app
April 16, 2024

Extremely customizable and the very best support team! Quick responses every time and they've helped us customize it perfectly for what we need. The insights are actionable and the interface is very intuitive.

Purely For You
United States
3 months using the app
February 4, 2024

I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.

pawital
Slovenia
3 months using the app
October 29, 2021

We started with the free version but we got more responses than we expected. We decided to try another free survey, but we got no responses at all. We just upgraded. Zigpoll is worth the price!

Skineez®
United States
3 months using the app
November 10, 2023

This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!

The grOH! Shop
United States
3 months using the app
December 18, 2023

Very powerful and useful app. I like the way it integrates directly with Shopify, but at the same time you can run a survey outside of Shopify which I did for a post abandoned checkout survey. I got excellent quick support from Jason in setting up my surveys. On top of this, the pricing is very reasonable.

Greenphones
Norway
3 months using the app
November 19, 2024

非常实用的一款应用,很好地解决了我们公司在用户研究方面的遇到的困难,传统的邮件问卷方式回复率极低,且生命周期有限,zigpoll的购后调研回收率很高,让我们能够从购后调研中得知用户的需求点在哪里,并针对性地改进我们的营销方案和产品设计,非常有帮助!

COSY ISLAND
China
7 months using the app
February 27, 2024

The product is easy to use, but I did have a couple of questions. I reached out and was easily able to have a demo setup, and have all my questions answered. I like the flexibility of how it has some default surveys to work with shopify as well as the logic branches that makes it even more flexible.

Foxbrim Naturals
United States
3 months using the app