Reviews (497)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

June 2, 2025

Amazing customer service. Jason promptly actioned on my concern and had my deleted account retrieved. Such a life saver

Her Pony
Australia
About 2 months using the app
May 12, 2025

Great app and very supportive team! We had a few questions about how to use the app and the Zigpoll team was very helpful and extremely fast in answering our questions.

PupGum
United States
10 days using the app
April 30, 2025

Great customer service and the app is SUPER easy to use. Easy to set up and extremely intuitive. Incredibly flexible as well. Highly recommend!

Comeback Goods
United States
9 days using the app
April 29, 2025

Setting up the survey was easy and Jason, who responded to my queries, was very responsive and helpful. The design of the survey for our customers is also very user-friendly.

The Unemployed Philosophers Guild
United States
6 days using the app
April 18, 2025

Great product! Appreciate that there's a free option and the customer service is super fast and helpful.

Sunniemade
United States
3 months using the app
March 20, 2025

One of the best experiences I've ever had, simple, on point, very well explained, and Jason was super nice.

Meze Audio - Sound. Comfort. Design. True high-end.
Romania
11 months using the app
March 17, 2025

Amazing tool with easy integration and hands-on support when questions arise. Highly highly recommend for post-purchase!

Guise
United States
5 months using the app
March 17, 2025

Super easy to use and very reliable. You probably won't need customer service, but if you do, they are so fast and professional! I will always use Zigpoll for my survey needs! Thank you guys!

Cotton Street Art Company
United States
About 1 year using the app
February 25, 2025

This app does everything we need and is by far the most complete one we've found! The support we've received from Jason himself, has been nothing short of amazing. He really goes the extra mile to ensure everything is perfect and addresses any concerns we have. Truly outstanding service and a fantastic app!

Lazy Susan
Netherlands
8 days using the app
February 20, 2025

Very useful app, we get critical customer data from it and it's working great.
Support is amazing, helped us with all our concerns.

TsukiGlass
United States
10 months using the app