Reviews (497)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.
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Amazing customer service. Jason promptly actioned on my concern and had my deleted account retrieved. Such a life saver
Great app and very supportive team! We had a few questions about how to use the app and the Zigpoll team was very helpful and extremely fast in answering our questions.
Great customer service and the app is SUPER easy to use. Easy to set up and extremely intuitive. Incredibly flexible as well. Highly recommend!
Setting up the survey was easy and Jason, who responded to my queries, was very responsive and helpful. The design of the survey for our customers is also very user-friendly.
Great product! Appreciate that there's a free option and the customer service is super fast and helpful.
One of the best experiences I've ever had, simple, on point, very well explained, and Jason was super nice.
Amazing tool with easy integration and hands-on support when questions arise. Highly highly recommend for post-purchase!
Super easy to use and very reliable. You probably won't need customer service, but if you do, they are so fast and professional! I will always use Zigpoll for my survey needs! Thank you guys!
This app does everything we need and is by far the most complete one we've found! The support we've received from Jason himself, has been nothing short of amazing. He really goes the extra mile to ensure everything is perfect and addresses any concerns we have. Truly outstanding service and a fantastic app!
Very useful app, we get critical customer data from it and it's working great.
Support is amazing, helped us with all our concerns.