Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

April 13, 2022

The only pop up/poll app to consider. I've tried them all and this one is by far the winner. Had a feature request and it was completed and live within 24 hours. Truly amazed. Thanks Jason!

Really Cool Living
United States
Over 1 year using the app
September 8, 2023

Customer service reps are always really clear in their responses. I typically don't have to do any back and forth.

Healright
United States
Over 1 year using the app
Edited August 11, 2023

Love, LOVE this app! It is very seamless and is just what we were looking for to gather information and get to know our customers better. We are pleased and surprised at how many people take the survey! It's great. Jason was very helpful in guiding us on how to best setup the app for our store. Highly recommend!

ThumbPRO
United States
Over 1 year using the app
July 20, 2020

The app is fairly easy to use and shows really well on our website. The customer service is great! They are very responsive. Further suggestions for the app that the team is looking at: Deleting uncompleted responses and being able to add more customization to certain questions. Definitely recommend this app!

www.bnlbio.com
United States
Over 1 year using the app
February 16, 2023

There is so much Zigpoll can do, and it makes it so easy with lots of pre defined templates to help you get the most out of the app. Support is super quick and helpful as well.

Swygge
United Kingdom
Over 1 year using the app
August 18, 2021

This app has been perfect for our store! The team behind it are amazing people and they helped my store find the right plan. We've been using Zigpoll for a couple of months now and can't imagine what it would be like without it!

StepOn Socks
United States
Over 1 year using the app
March 6, 2023

Excellent and Quick customer service. No problems installing or using this app. Been using it for a while now and its a great way to find out any friction points your customers might be experiencing & extra data always helps what,s working and what,s not. Great value for money IMO. Cheers Cameron

Gundam Express Australia
Australia
Over 1 year using the app
March 11, 2022

Just getting started with this but setting up several polls was easy enough and Jason, the developer, is great! Very personable and reached out with one-on-one support and suggestions! Impressive.

OutsideIn Soaps LLC
United States
Over 1 year using the app
August 23, 2023

Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.

Mineralized Deodorant
United States
About 1 year using the app
November 22, 2023

Amazing app, highly recommend! Incredible support too :)

Burrito Baby
Australia
About 1 year using the app