Reviews (529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.
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Love, LOVE this app! It is very seamless and is just what we were looking for to gather information and get to know our customers better. We are pleased and surprised at how many people take the survey! It's great. Jason was very helpful in guiding us on how to best setup the app for our store. Highly recommend!
Super easy to implement, use and gain valuable feedback/insights. Their AI tool built in to analyze data is spot on and adds so much value. Highly recommend!
Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.
This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.
Easy to use. Responsive support direct from the founder.
These guys are super cool. They just don't reply in minutes, but also solve your problem in minutes.
I've used 100s of e-commerce tools but never experienced such support. I would rate them 10 out of 5.
The app is really easy to install and get live. The first time it took me about 20 minutes to build out a survey, but that was down to me going slowly and working things out. Going forward it's an absolute breeze to set these things up. The customer service is truly excellent too. Fast, friendly and will complete answers. I 100% recommend Zigpoll.
Super easy to use and very reliable. You probably won't need customer service, but if you do, they are so fast and professional! I will always use Zigpoll for my survey needs! Thank you guys!
I tried out many other apps and this one gets me so close to the desired goal. With their fast responding support team, we were able to figure out how to pass values from the product to the survey and back. Although I had to use another app to display the data the way I want on the page, it still got me 90% of the way there. The support alone plus the flexibility they have in meeting you where you are by considering ways to tweak their app, makes it worth the price.
Best experience, Jason is wonderful and this has their surveys have wonders for my business
