Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

Edited October 23, 2023

Easy and inexpensive way to run a poll. Great tools to summarize. Excellent customer service.

Beau Ties of Vermont
United States
Almost 2 years using the app
October 28, 2020

Really easy to set up! Looks great on the store. We've currently got 2 polls up, and they're both working great!

My Online Schooling
United Kingdom
Over 1 year using the app
August 10, 2022

I used zigpoll to put a poll on my Shopify shop to ask customers what they'd like to see us make next. Customer service was excellent, and the results have been very helpful! I am on the free plan (free for 100 submissions), and as a note, each question answered is a submission, not each completed poll, so you may get to 100 faster than you'd think. Keep your poll short!

Shelfie Shoppe
United States
Over 1 year using the app
September 25, 2023

We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.

Hope Health Supply
United States
Over 1 year using the app
March 10, 2022

If you want to get feedback from your customers Zigpoll is the perfect way to do it. The interface is clean and easy to use as the creator and the user. It is easy to theme all the elements to match your branding and most importantly it provides you with data on the back end so that you can gain more insights about your customers on top of the survey/poll questions. We used it to run a voting contest but I know there are many more ways to use Zigpoll in the future. Support for any problems was also fast and clear. Truly if you want a tool that helps you get survey data, polls, or user feedback from people coming to your site just install Zigpoll it is an amazing tool.

Neptune Discs
United States
Over 1 year using the app
May 1, 2023

Excellent review app, highly flexible and supports multiple use cases, easy to learn and seamless setup. Nice work!

CrowdMall
United States
Over 1 year using the app
February 9, 2021

This app works perfectly for our monthly website polls. We had some troubleshooting recently to do and we found the zipoll help very quickly and efficient in resolving our problem in no time at all. Would definitely recommend it.

purpose-roasters
United States
Over 1 year using the app
August 6, 2020

The app is easy to use, and the layout is user friendly.
The customer service team is responsive and helpful.
Highly recommended.

TEAM GREEN
Hong Kong SAR
Over 1 year using the app
May 9, 2019

Easy to use interface and rapid customer service. Jason set me up instantly (not that set-up is necessary!) and directed me to their examples page for inspo! Very grateful and a great addition to my store. Love that you can customise the zigpoll icon to colours of your choosing. All the best.

CALM X STRONG
United Kingdom
Over 1 year using the app
April 14, 2021

I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!

Maika Daughters
United States
Over 1 year using the app